[Bug 1525246] [NEW] No sound in firefox - sound ok in vlc and chrome

Fri Dec 11 13:39:37 UTC 2015

Public bug reported:

Sound have disappeared in firefox. I still have sound in vlc and google
chrome.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 42.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
Uname: Linux 3.13.0-71-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ole_kr_b   2103 F.... pulseaudio
 /dev/snd/controlC0:  ole_kr_b   2103 F.... pulseaudio
 /dev/snd/pcmC0D3p:   ole_kr_b   2103 F...m pulseaudio
BuildID: 20151030084315
Channel: Unavailable
CurrentDesktop: XFCE
Date: Fri Dec 11 14:32:16 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-10-01 (70 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IpRoute:
 default via 192.168.1.1 dev wlan0  proto static 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.5  metric 9
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/06/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Bellemere_BE
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd05/06/2015:svnAcer:pnAspireES1-520:pvrV1.02:rvnAcer:rnBellemere_BE:rvrV1.02:cvnAcer:ct9:cvrChassisVersion:
dmi.product.name: Aspire ES1-520
dmi.product.version: V1.02
dmi.sys.vendor: Acer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug trusty

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Title:
  No sound in firefox - sound ok in vlc and chrome

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