[Bug 1322835] Re: Google Street View not working properly on Firefox 29

Bug Watch Updater 1322835 at bugs.launchpad.net
Sun Jul 13 15:42:55 UTC 2014


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On 2014-06-06T13:36:12+00:00 Mihaela-velimiroviciu wrote:

Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0

Google street view turns black when trying to navigate.

Steps:
1. Go to https://www.google.com/maps/about/explore/?status=invite
2. Click the "Try" button
3. Enter street view mode
4. Try to move by clicking on the view content

Expected result:
You can navigate in street view with no issues, images are correctly rendered

Actual result:
The content turns black

Notes:
1. The issue doesn't reproduce on Chromium
2. It is not a recent regression (also reproducible on 27.0.1)
3. On Nightly and Aurora (and 20.0 release), the image only freezes, but it doesn't turn black
4. Working to find a regression range
5. Reproduced on several systems, with different graphics sets:
Adapter Description	ATI Technologies Inc. -- AMD Radeon HD 7700 Series
Device ID	AMD Radeon HD 7700 Series
Driver Version	4.2.12002 Compatibility Profile Context 9.012
GPU Accelerated Windows	0/1 Basic
Vendor ID	ATI Technologies Inc.
WebGL Renderer	ATI Technologies Inc. -- AMD Radeon HD 7700 Series
windowLayerManagerRemote	false
AzureCanvasBackend	cairo
AzureContentBackend	cairo
AzureFallbackCanvasBackend	none
AzureSkiaAccelerated	0

Adapter Description	NVIDIA Corporation -- GeForce GT 610/PCIe/SSE2
Device ID	GeForce GT 610/PCIe/SSE2
Driver Version	4.3.0 NVIDIA 319.32
GPU Accelerated Windows	0/1 Basic
Vendor ID	NVIDIA Corporation
WebGL Renderer	NVIDIA Corporation -- GeForce GT 610/PCIe/SSE2
windowLayerManagerRemote	false
AzureCanvasBackend	cairo
AzureContentBackend	cairo
AzureFallbackCanvasBackend	none
AzureSkiaAccelerated	0

Adapter Description	Tungsten Graphics, Inc -- Mesa DRI Intel(R) Ivybridge Desktop
Device ID	Mesa DRI Intel(R) Ivybridge Desktop
Driver Version	2.1 Mesa 8.0.4
GPU Accelerated Windows	0/3 Basic
Vendor ID	Tungsten Graphics, Inc
WebGL Renderer	Tungsten Graphics, Inc -- Mesa DRI Intel(R) Ivybridge Desktop
windowLayerManagerRemote	false
AzureCanvasBackend	cairo
AzureContentBackend	cairo
AzureFallbackCanvasBackend	none
AzureSkiaAccelerated	0

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/5

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On 2014-06-06T13:36:40+00:00 Mihaela-velimiroviciu wrote:

Created attachment 8435796
Screenshot

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/6

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On 2014-06-10T16:35:20+00:00 Mihaela-velimiroviciu wrote:

The regression (for image turning black) appeared in First Firefox 24.0a1 build (20130514031031).
Pushlog: https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=7130e5134a6e&tochange=81dd97739fa1

On Firefox 17.0 (first release which supported the WebGL version of Google Maps) it behaves the same way as on 30 (image turns black), but on Firefox 18 the image only freezes - Pushlog:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=ca4af4af5334&tochange=b038e9e2023f

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/7

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On 2014-07-12T10:26:39+00:00 Firefox-v wrote:

I'm currently experiencing the same bug under Slackware Linux 64 bits
and Firefox 30.0. NVIDIA binary driver 340.24. I tried disabling add-
ons, enabling and disabling Flash, and I think all combinations of
Autoscrolling, Smooth scrolling and Hardware acceleration from the
advanced preferences screen.

Mozilla/5.0 (X11; Linux x86_64; rv:30.0) Gecko/20100101 Firefox/30.0

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/14

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On 2014-07-13T12:10:47+00:00 Firefox-v wrote:

I disabled WebGL from about:config and checked some WebGL demos to
verify it had been correctly disabled. Maps works the same (it works and
it still shows the problem), so I'm not sure the issue is related to
WebGL. I've discovered that enabling or disabling the developer tools
(shortcut Ctrl+Shift+I), brings the image back on.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/16

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On 2014-07-13T12:25:52+00:00 Firefox-v wrote:

Also see:

https://support.mozilla.org/en-US/questions/1002684

Forcing WebGL is working for me.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1322835/comments/17


** Changed in: firefox
       Status: Unknown => Confirmed

** Changed in: firefox
   Importance: Unknown => Medium

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Title:
  Google Street View not working properly on Firefox 29

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