[Bug 1253464] Re: firefox crashed with SIGSEGV started in ff 24 and continues in ff 25

[LDZ]

Thanks so much for your direction as assistance.. The I will inform you
that ever since ff 26. I have only had that issue once and that was the
first time I tried it after the update. Ever since that it appears to be
working fine. I tested today and worked fine.  I will test it more
thoroughly over the next couple of days. But this issue might already be
resolved.

But even if it is resolved I am going to keep you notes so that I can do my
bug submissions correctly.


On Sun, Jan 19, 2014 at 12:03 PM, Christopher M. Penalver <
christopher.m.penalver at gmail.com> wrote:

> LDZ, thank you for reporting this and helping make Ubuntu better. However,
> your crash report is missing. Please follow these instructions to have
> apport report a new bug about your crash that can be dealt with by the
> automatic retracer. First, execute at a terminal:
> cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start
> force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command
> against the crash report and a window pops up asking you to report this,
> but then never opens a new report, you would be affected by
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order
> to WORKAROUND this, one would need to open the following file via a command
> line:
> gksudo gedit /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> by changing it to:
> # 'problem_types': ['Bug', 'Package'],
>
> Save, close, and try to file the crash report again via:
> ubuntu-bug /var/crash/_my_crash_report.crash
>
> Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file
> this crash report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Attachment removed: "this is the crash file that I got"
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+attachment/3914384/+files/_usr_lib_firefox_firefox.1000.crash
>
> ** Changed in: firefox (Ubuntu)
>        Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1253464
>
> Title:
>   firefox crashed with SIGSEGV started in ff 24 and continues in ff 25
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1253464/+subscriptions
>

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https://bugs.launchpad.net/bugs/1253464

Title:
  firefox crashed with SIGSEGV started in ff 24 and continues in ff 25

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