[Bug 1165280] Re: I can open my computer in ubuntu but have a white screen if I try to open in Windows

Christopher M. Penalver christopher.m.penalver at gmail.com
Sun Jan 19 17:29:29 UTC 2014


** Description changed:

- I cannot open McAfee from Ubuntu to run a virus scan.  Can't open
- computer in Windows as I get a white screen so I can't run a CC Cleaner
- or McAfee, but I don't know how to navigate Ubuntu very well.  thanks
+ I cannot open McAfee from Ubuntu to run a virus scan.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 11.0+build1-0ubuntu4
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  jerrie     1575 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jerrie     1575 F.... pulseaudio
  BuildID: 20120410121533
  CRDA:
-  country EC:
-  	(2402 - 2482 @ 40), (N/A, 20)
-  	(5170 - 5250 @ 20), (3, 17)
-  	(5250 - 5330 @ 20), (3, 23), DFS
-  	(5735 - 5835 @ 20), (3, 30)
+  country EC:
+   (2402 - 2482 @ 40), (N/A, 20)
+   (5170 - 5250 @ 20), (3, 17)
+   (5250 - 5330 @ 20), (3, 23), DFS
+   (5735 - 5835 @ 20), (3, 30)
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf0300000 irq 45'
-    Mixer name	: 'Realtek ALC272'
-    Components	: 'HDA:10ec0272,1028048e,00100001'
-    Controls      : 13
-    Simple ctrls  : 7
+  Card hw:0 'Intel'/'HDA Intel at 0xf0300000 irq 45'
+    Mixer name	: 'Realtek ALC272'
+    Components	: 'HDA:10ec0272,1028048e,00100001'
+    Controls      : 13
+    Simple ctrls  : 7
  Channel: release
  Date: Fri Apr  5 23:39:54 2013
  ForcedLayersAccel: False
  IfupdownConfig:
-  # interfaces(5) file used by ifup(8) and ifdown(8)
-  auto lo
-  iface lo inet loopback
+  # interfaces(5) file used by ifup(8) and ifdown(8)
+  auto lo
+  iface lo inet loopback
  IpRoute:
-  default via 192.168.0.1 dev wlan0  proto static 
-  169.254.0.0/16 dev wlan0  scope link  metric 1000 
-  192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.10  metric 2
+  default via 192.168.0.1 dev wlan0  proto static
+  169.254.0.0/16 dev wlan0  scope link  metric 1000
+  192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.10  metric 2
  ProcEnviron:
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=11.0/20120410121533 (Running)
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GHG2G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd11/12/2010:svnDellInc.:pnInspiron1018:pvrA02:rvnDellInc.:rn0GHG2G:rvrA02:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 1018
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

** Summary changed:

- I can open my computer in ubuntu but have a white screen if I try to open in Windows
+ I cannot open McAfee from Ubuntu to run a virus scan.

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https://bugs.launchpad.net/bugs/1165280

Title:
  I cannot open McAfee from Ubuntu to run a virus scan.

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