[Bug 1254866] [NEW] I have my Firefox username, password, and sync key but I cannot click the next button to complete the sync setup?! Neither the next button nor the cancel button press?!

[Chris Smith]

Public bug reported:

I try to setup my sync in Firefox account with Ubuntu 13.10 and I am
able to enter my user name (email address), password and recovery key
but the next button will not click and neither will the cancel button.
Only the back button, sync options button, and the x at the top of the
screen are functioning? Ive tried the stable version of firefox as well
as the nightly version and they both do the same thing. I reported the
issue to firefox with no response. Other users report the same issue.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox-trunk 28.0~a1~hg20131121r156520-0ubuntu1~umd1
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  user       2542 F.... pulseaudio
BuildID: 20131121073325
Channel: nightly
Date: Mon Nov 25 15:38:11 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 English (South Africa) Language Pack - langpack-en-ZA at firefox.mozilla.org
 English (GB) Language Pack - langpack-en-GB at firefox.mozilla.org
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-11-06 (19 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IpRoute:
 default via 192.168.1.1 dev wlan0  proto static 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.102  metric 9
MarkForUpload: True
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no username)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=28.0a1/20131121073325 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla          3.0.1-1ubuntu2~ppa0
 djview-plugin              4.9-3ubuntu1
 browser-plugin-libreoffice 1:4.1.2~rc3-0ubuntu1
 icedtea-7-plugin           1.4-3ubuntu2
 totem-mozilla              3.8.2-0ubuntu1
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Nov 25 15:12:30 computer kernel: [ 5171.305818] type=1400 audit(1385410350.532:67): apparmor="DENIED" operation="mkdir" parent=2311 profile="/usr/bin/evince" name="/run/user/1000/at-spi2-SCFF7W/" pid=8450 comm="evince" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
 Nov 25 15:15:29 computer kernel: [ 5350.072390] type=1400 audit(1385410529.284:68): apparmor="DENIED" operation="mkdir" parent=2311 profile="/usr/bin/evince" name="/run/user/1000/at-spi2-NX596W/" pid=8614 comm="evince" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000
 Nov 25 15:36:58 computer kernel: [ 6639.519348] unity-panel-ser[2463]: segfault at 61 ip 00000000004061eb sp 00007fff3fdac8b0 error 4 in unity-panel-service[400000+f000]
dmi.bios.date: 09/05/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 05VJ58
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/05/2012:svnDellInc.:pnDellSystemInspironN7110:pvr:rvnDellInc.:rn05VJ58:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N7110
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug nightly-channel saucy

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https://bugs.launchpad.net/bugs/1254866

Title:
  I have my Firefox username, password, and sync key but I cannot click
  the next button to complete the sync setup?! Neither the next button
  nor the cancel button press?!

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