[Bug 1248328] [NEW] Printing emails shows no body text; works only printing to .ps file

[jimav]

Public bug reported:

Other Actions->Print...   prints a page with subject in the title,
timestamp at the bottom, but the body is *missing* (blank page except
for header & footer).    The body is replaced by a single lower-case "m"
character.

The same thing happens if "print to file" is selected with PDF output --
see attachment.

However "print to file" with Postscript selected produces a valid .ps
file -- see next attachment (same exact message).


I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jima       5335 F.... pulseaudio
 /dev/snd/controlC0:  jima       5335 F.... pulseaudio
BuildID: 20131028125905
Channel: Unavailable
Date: Tue Nov  5 13:35:33 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-08-06 (91 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 192.168.1.254 dev eth0  proto static 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.100  metric 1
IwConfig:
 vboxnet0  no wireless extensions.
 
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use)
RelatedPackageVersions:
 totem-mozilla     3.8.2-0ubuntu1
 rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago)
dmi.bios.date: 09/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "Result of "Print to File" with PDF selected (missing message body)"
   https://bugs.launchpad.net/bugs/1248328/+attachment/3900959/+files/mozilla.pdf

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https://bugs.launchpad.net/bugs/1248328

Title:
  Printing emails shows no body text; works only printing to .ps file

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