[Bug 1080163] [NEW] Firefox Save, Save As dialogs do not appear

[icewater]

Public bug reported:

"Save" and "Save As" dialogs do not appear.  "Open" dialog does work.

"Save" does nothing.

"Save As" results in a region appearing momentarily in the lower part of
the current window, but it only appears for a moment and then
disappears.

Error Console reports the following:

Error: NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure
code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)
[nsIJSCID.getService] Source File:
chrome://global/content/contentAreaUtils.js

This still happens after disabling all add-ons.

This still happens if I use another Firefox profile from the same user
account.

This does NOT happen if I log in under another Ubuntu user account.

This does NOT happen under the same user account with another browser
(ie Chrome).

lsb_release -rd:
Description:	Ubuntu 12.04.1 LTS
Release:	12.04

apt-cache policy firefox:
firefox:
  Installed: 16.0.2+build1-0ubuntu0.12.04.1
  Candidate: 16.0.2+build1-0ubuntu0.12.04.1
  Version table:
 *** 16.0.2+build1-0ubuntu0.12.04.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
        100 /var/lib/dpkg/status
     11.0+build1-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

** Description changed:

- "Save" and "Save As" dialogs to not appear.  "Open" dialog does work.
+ "Save" and "Save As" dialogs do not appear.  "Open" dialog does work.
  
  "Save" does nothing.
  
  "Save As" results in a region appearing momentarily in the lower part of
  the current window, but it only appears for a moment and then
  disappears.
  
  Error Console reports the following:
  
  Error: NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure
  code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)
  [nsIJSCID.getService] Source File:
  chrome://global/content/contentAreaUtils.js
- 
  
  This still happens after disabling all add-ons.
  
  This still happens if I use another Firefox profile from the same user
  account.
  
  This does NOT happen if I log in under another Ubuntu user account.
  
  This does NOT happen under the same user account with another browser
  (ie Chrome).
  
  lsb_release -rd:
  Description:	Ubuntu 12.04.1 LTS
  Release:	12.04
  
  apt-cache policy firefox:
  firefox:
-   Installed: 16.0.2+build1-0ubuntu0.12.04.1
-   Candidate: 16.0.2+build1-0ubuntu0.12.04.1
-   Version table:
-  *** 16.0.2+build1-0ubuntu0.12.04.1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
-         500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
-         100 /var/lib/dpkg/status
-      11.0+build1-0ubuntu4 0
-         500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
+   Installed: 16.0.2+build1-0ubuntu0.12.04.1
+   Candidate: 16.0.2+build1-0ubuntu0.12.04.1
+   Version table:
+  *** 16.0.2+build1-0ubuntu0.12.04.1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
+         500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
+         100 /var/lib/dpkg/status
+      11.0+build1-0ubuntu4 0
+         500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1080163

Title:
  Firefox Save, Save As dialogs do not appear

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1080163/+subscriptions