[Bug 1021982] [NEW] Chrome updated, now flash doesn't work in Firefox

[AD Burrows]

Public bug reported:

I have an AMD Athlon XP-M 1900+ with 726MB memory, video through a
geforce 5500 card, NVidia driver version 173. I'm running under Kubuntu
10.04 32 bit, KDE V4.4.5, Linux version 2.6.32-41-generic.

Thursday of last week, (28/JN/2012), Google Chrome updated. After that,
Chrome wouldn't run; it started loading when I clicked on its icon, the
mouse pointer turned into a bouncy Chrome icon, its bar appeared in the
task manager panel, then the mouse pointer reverted and the bar
disappeared and the Chrome window never opened. Much worse than that,
when I loaded Firefox, (V13.0.1, my usual browser - I just keep Chrome
for the occasional thing Firefox can't do), Flash wouldn't work. For
instance, when I try to play a Youtube video, all I see is a black
square that will allow me to block that video and nothing else. I've
tried other Flash applications, none of them work.

I have Flash Aid 2.2.3 installed in Firefox. I tried to use that to
update the flash player, both to the stable and beta versions of Adobe's
player; no joy. I tried un-installing and re-installing Chrome, (I
accidentally installed Chromium instead and it won't play Flash apps
either), and my flash player using apt-get in several ways; no joy. I
tried installing Gnash using KPackageKit, (because I could); no joy.

What do I need to do to get flash apps to play again? (Please note that
I'm not an advanced user, I'll need some hand-holding on this.)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

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Title:
  Chrome updated, now flash doesn't work in Firefox

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