[Bug 943290] [NEW] After laptop comes out of suspension, Thunderbird is unable to connect to mail server and must be rebooted.

Russell Holley-Hurt russell.holleyhurt at gmail.com
Wed Feb 29 14:33:22 UTC 2012


Public bug reported:

Whenever my Toshiba Satellite L655 laptop running 11.10 is suspended
with Thunderbird 10.0.2-build1 running and then brought out of
suspension, Thunderbird is unable to connect to the mail server (in this
case gmail.com). The error message is "Failed to connect to mail
server." Restarting the application resolves the issue.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 10.0.2+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  russell    1582 F.... pulseaudio
 /dev/snd/pcmC0D0p:   russell    1582 F...m pulseaudio
BuildID: 20120216125633
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd6400000 irq 42'
   Mixer name	: 'Conexant CX20585'
   Components	: 'HDA:14f15069,1179fd50,00100302'
   Controls      : 16
   Simple ctrls  : 10
Channel: release
Date: Wed Feb 29 08:28:53 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions: CouchDB addressbook integration - ID=thunderbird-couchdb at ubuntu.com, Version=0.0.1, minVersion=3.3a1pre, maxVersion=9.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
 default via 192.168.1.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.101  metric 2
Prefs:
 places.database.lastMaintenance - 1330367505
 extensions.lastAppVersion - 10.0.2
 network.cookie.prefsMigrated - true
 places.history.expiration.transient_optimal_database_size - 157771856
 places.history.expiration.transient_current_max_pages - 98608
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=10.0.2/20120216125633 (Running)
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.30:bd03/23/2011:svnTOSHIBA:pnSatelliteL655:pvrPSK2CU-0FM01U:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L655
dmi.product.version: PSK2CU-0FM01U
dmi.sys.vendor: TOSHIBA

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric running-unity

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https://bugs.launchpad.net/bugs/943290

Title:
  After laptop comes out of suspension, Thunderbird is unable to connect
  to mail server and must be rebooted.

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