[Bug 933926] [NEW] Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://gcontactsync/content/LoginManager.js :: LoginManager_getAuthTokens :: line 118" data: no]

[Pete Graner]

Public bug reported:

After updating on 16 Feb thunderbird will not show any of the normal
panes, Folder, Message List, Message. After looking in the Error Log I
see:

Timestamp: 02/16/2012 08:37:34 PM
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://gcontactsync/content/LoginManager.js :: LoginManager_getAuthTokens :: line 118"  data: no]

I've attached a screen shot of what the app looks like when started.

As of now the application is not usable at all.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6
Uname: Linux 3.2.0-16-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pgraner    2125 F.... pulseaudio
BuildID: 20120216214806
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf2520000 irq 47'
   Mixer name	: 'Intel CougarPoint HDMI'
   Components	: 'HDA:14f1506e,17aa21db,00100002 HDA:80862805,80860101,00100000'
   Controls      : 26
   Simple ctrls  : 8
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name	: 'ThinkPad EC (unknown)'
   Components	: ''
   Controls      : 1
   Simple ctrls  : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: beta
Date: Thu Feb 16 20:34:43 2012
EcryptfsInUse: Yes
ForcedLayersAccel: False
IncompatibleExtensions:
 EDS Contact Integration - ID=edsintegration at mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
 Contact Photos - ID=contactphotos at pirules.org, Version=0.1.11, minVersion=3.0, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
 Display Mail User Agent - ID={F8147CF4-B9E3-445B-AA87-081ED66548F8}, Version=1.6.8, minVersion=2.0, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
 gContactSync - ID=gContactSync at pirules.net, Version=0.3.4, minVersion=2.0.0.8, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
 Maximize Message Pane - ID={CC1FC7EB-79F7-4A28-B12C-731304F16E53}, Version=1.1.14, minVersion=3.0, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64+mac (20111011)
IpRoute:
 default via 172.31.1.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 172.31.1.0/24 dev wlan0  proto kernel  scope link  src 172.31.1.101  metric 2 
 192.168.122.0/24 dev virbr0  proto kernel  scope link  src 192.168.122.1
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8DET54WW (1.24 )
dmi.board.asset.tag: Not Available
dmi.board.name: 429637U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8DET54WW(1.24):bd10/18/2011:svnLENOVO:pn429637U:pvrThinkPadX220Tablet:rvnLENOVO:rn429637U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 429637U
dmi.product.version: ThinkPad X220 Tablet
dmi.sys.vendor: LENOVO

** Affects: thunderbird (Ubuntu)
     Importance: Critical
         Status: New


** Tags: amd64 apport-bug beta-channel precise

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/933926

Title:
  Error: uncaught exception: [Exception... "Component returned failure
  code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)
  [nsIJSCID.getService]"  nsresult: "0x80570016
  (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame ::
  chrome://gcontactsync/content/LoginManager.js ::
  LoginManager_getAuthTokens :: line 118"  data: no]

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/933926/+subscriptions