[Bug 1034731] [NEW] Thunderbird crashes right away

Rainer Rohde 1034731 at bugs.launchpad.net
Thu Aug 9 04:04:15 UTC 2012


Public bug reported:

This started just today: Thunderbird crashes on start-up. Does not
display its interface. This persists even through a reboot. Worked fine
just earlier today.

I noticed that right before this crashing behavior, Thunderbird was
frozen, and had to be killed. From that moment on, every subsequent
Thunderbird launch has failed...

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: thunderbird 15.0~b1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-7.8~lp1021086v3-generic 3.5.0
Uname: Linux 3.5.0-7-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.4-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rrohde     1770 F.... pulseaudio
BuildID: 20120724152304
Channel: Unavailable
Date: Wed Aug  8 23:00:26 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.1.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.7  metric 9
MostRecentCrashID: bp-7713a621-824e-4ebf-ba68-20eed2120809
PrefSources:
 prefs.js
 [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
 [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
Prefs:
 extensions.lastAppVersion: "15.0" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1344430652 (prefs.js)
 places.history.expiration.transient_current_max_pages: 103050 (prefs.js)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=15.0/20120724152304
RelatedPackageVersions:
 icedtea-6-plugin  1.2-2ubuntu3
 rhythmbox-mozilla 2.97-1ubuntu3
 totem-mozilla     3.4.3-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 00WW5M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd02/20/2012:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn00WW5M:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug quantal running-unity

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https://bugs.launchpad.net/bugs/1034731

Title:
  Thunderbird crashes right away

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