[Bug 989532] [NEW] Thunderbird does not connect to POP nor SMTP servers

[JanCeuleers]

Public bug reported:

Thunderbird fails to connect to the POP and SMTP servers. These servers
reside on the same subnet. There are no error messages to speak of; the
connections just time out.

This is not a firewall problem. I have verified that I can connect to
the POP and SMTP servers using telnet. I did this from a terminal window
on the same machine and as the same user as the one that cannot get
Thunderbird to work, using commands like telnet popserver 110 and telnet
smtpserver 25.

Tracing with tcpdump confirms that no traffic is actually exchanged with
the servers: there is no attempt at establishing a TCP connection.

This is with Thunderbird freshly installed on Precise. It was not
installed prior to the upgrade to Precise. There was no .thunderbird
directory in my home directory. I was using Seamonkey before the upgrade
and got Thunderbird to import everything from Seamonkey upon first use.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0.1+build1-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  janc       2254 F.... pulseaudio
BuildID: 20120411015315
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with STAC9752,53 at irq 16'
   Mixer name	: 'SigmaTel STAC9752,53'
   Components	: 'AC97a:83847652'
   Controls      : 30
   Simple ctrls  : 20
Channel: release
CurrentDmesg: [   50.162164] init: plymouth-stop pre-start process (1721) terminated with status 1
Date: Fri Apr 27 11:08:19 2012
ForcedLayersAccel: False
IfupdownConfig: Error: [Errno 13] Permission denied: '/etc/network/interfaces'
IncompatibleExtensions: EDS Contact Integration - ID=edsintegration at mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
IpRoute:
 default via 192.168.1.5 dev eth0  proto static 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.6  metric 1 
 192.168.1.0/24 dev eth1  proto kernel  scope link  src 192.168.1.106  metric 2
IwConfig: Error: [Errno 2] No such file or directory
Prefs:
 extensions.lastAppVersion - 11.0.1
 network.cookie.prefsMigrated - true
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0.1/20120411015315
RfKill: Error: [Errno 2] No such file or directory
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-04-27 (0 days ago)
dmi.bios.date: 09/28/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0UF414
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/28/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0UF414:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 6000
dmi.sys.vendor: Dell Inc.
ftp_proxy: ftp://proxy.xperim.be:3128/
http_proxy: http://proxy.xperim.be:3128/

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise release-channel

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Title:
  Thunderbird does not connect to POP nor SMTP servers

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