[Bug 978898] [NEW] The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem

[Maurício Bittencourt Pimenta]

Public bug reported:

UBUNTU 11.10

firefox:
  Instalado: 11.0+build1-0ubuntu0.11.10.1
  Candidato: 11.0+build1-0ubuntu0.11.10.1
  Tabela de versão:
 *** 11.0+build1-0ubuntu0.11.10.1 0
        500 http://br.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ oneiric-security/main i386 Packages
        100 /var/lib/dpkg/status
     7.0.1+build1+nobinonly-0ubuntu2 0
        500 http://br.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

i can't see my favorites or history in firefox. I tried to fix the
problem using the instructions on:

 http://support.mozilla.org/pt-BR/kb/os-favoritos-e-historicos-nao-
serao-funcionais?as=u

but it didn't solve the problem. Can you tell me how to fix it??

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 11.0+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mauricio   1423 F.... pulseaudio
BuildID: 20120310010446
CRDA: Error: [Errno 2] Arquivo ou diretório não encontrado
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 45'
   Mixer name	: 'Realtek ALC268'
   Components	: 'HDA:10ec0268,1025012b,00100003 HDA:14f12c06,10250093,00100000'
   Controls      : 23
   Simple ctrls  : 14
Channel: release
Date: Wed Apr 11 09:56:07 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IpRoute:
 default via 192.168.0.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.11  metric 2
Profiles: Profile0 (Default) - LastVersion=11.0/20120310010446 (Running)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 
dmi.bios.date: 06/01/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.02
dmi.board.name: Volvi
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.02:bd06/01/2007:svnAcer:pnAspire4710:pvr0100:rvnAcer:rnVolvi:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 4710
dmi.product.version: 0100
dmi.sys.vendor: Acer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 oneiric release-channel running-unity

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https://bugs.launchpad.net/bugs/978898

Title:
  The bookmarks and history system will not be functional because one of
  Firefox's files is in use by another application. Some security
  software can cause this problem

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