[Bug 978762] [NEW] Thunderbird starts in unusable state

Jane Silber 978762 at bugs.launchpad.net
Wed Apr 11 10:02:34 UTC 2012


Public bug reported:

I'm on an up-to-date Precise beta. Approximately 30% of the time that I
start Thunderbird, it starts in the state shown in the attached
screenshot - no accounts shown, no mailboxes shown, etc. Closing the
application and restarting it will fix the problem (in my experience
this has never happened twice in a row - the restart has always come up
as expected). Closing the application is also the only way I have been
able to work around it - clicking on any of the actions shown in the
screenshot has no effect. I have not been able to determine any common
pattern of when this happens and when it doesn't, and cannot reproduce
it reliably. Happy to help debug if you wish though.

Reporting a new bug, as requested by Chris Coulson. Marking the original
(973256) as a dupe of this one.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0.1+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Uname: Linux 3.2.0-21-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
BuildID: 20120402171722
Channel: release
Date: Wed Apr 11 10:59:21 2012
ForcedLayersAccel: False
IncompatibleExtensions: EDS Contact Integration - ID=edsintegration at mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 TERM=xterm
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0.1/20120402171722 (Running)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-03-07 (34 days ago)
dmi.bios.date: 09/15/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET53WW (1.23 )
dmi.board.name: 5129CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET53WW(1.23):bd09/15/2010:svnLENOVO:pn5129CTO:pvrThinkPadX201s:rvnLENOVO:rn5129CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 5129CTO
dmi.product.version: ThinkPad X201s
dmi.sys.vendor: LENOVO

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise release-channel

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https://bugs.launchpad.net/bugs/978762

Title:
  Thunderbird starts in unusable state

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