[Bug 972124] [NEW] firefox crashes while opening certain webpages on mozilla.com

Csipak Attila 972124 at bugs.launchpad.net
Tue Apr 3 06:03:18 UTC 2012

Public bug reported:

Firefox crashes while opening certain pages on mozilla.com. Problematic
addresses are:


And a page that works OK:


(All the above can be found amongst the bookmarks of a default

Mozilla crash reporter also sends a crash report to the Mozilla folks,
with the following details:

Add-ons: globalmenu at ubuntu.com:2.0.4,langpack-en-ZA at firefox.mozilla.org:11.0,langpack-en-GB at firefox.mozilla.org:11.0,langpack-hu at firefox.mozilla.org:11.0,ubufox at ubuntu.com:2.0.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:11.0
BuildID: 20120402074308
CrashTime: 1333432378
EMCheckCompatibility: true
Email: acsipak at gmail.com
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1333429439
Notes: OpenGL: Tungsten Graphics, Inc -- Mesa DRI Intel(R) 852GM/855GM x86/MMX/SSE2 -- 1.3 Mesa 8.0.2 -- texture_from_pixmap
WebGL? libGL.so.1? libGL.so.1+
GL Context? GL Context+

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 124
StartupTime: 1333432256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.com/en-US/firefox/customize/
Vendor: Mozilla
Version: 11.0

This report also contains technical information about the state of the
application when it crashed.


The bug only happens on a single system (xubuntu 12.04 + HP compaq
nx9020), my other workstation (ubuntu 12.04 + a custom desktop
workstation) is unaffected.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 11.0+build1-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Uname: Linux 3.2.0-21-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0-0ubuntu2
Architecture: i386
BuildID: 20120402074308
Channel: release
Date: Tue Apr  3 07:54:46 2012
ForcedLayersAccel: False
 auto lo
 iface lo inet loopback
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
Plugins: pluginreg.dat isn't available
Profiles: Profile0 (Default) - LastVersion=11.0/20120402074308 (Running)
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/18/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.10
dmi.board.name: 3084
dmi.board.vendor: Quanta
dmi.board.version: 41.09
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.10:bd08/18/2004:svnHewlett-Packard:pncompaqnx9020(PG641ES#AKC):pvrRev1:rvnQuanta:rn3084:rvr41.09:cvnQuanta:ct10:cvrN/A:
dmi.product.name: compaq nx9020 (PG641ES#AKC)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug i386 precise release-channel

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