[Bug 789687] [NEW] Save As within Firefox works intermittently

Garry Leach 789687 at bugs.launchpad.net
Sat May 28 22:07:50 UTC 2011


Public bug reported:

Binary package hint: firefox

1. Ubuntu 11.04
2. Firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
3. I had used Firefox to get some information from the internet.  I clicked on "save as", expecting it to proceed from there.
4. The "save as" window opened, but it was blank white.
It had worked on one occasion a few minutes earlier today.  This document was mostly text with some formatting (a motherboard specification from ASUS).
The next window I selected was a photo of the motherboard.  This is the one that failed  to save.
As this had also happened yesterday, I decided to report the problem.
After triggering Apport & sending that information, the Launchpad login screen came up (as expected).
At this time, the Save As screen changed from blank to showing the previous folder to which I had saved, plus the folder contents (normal).
However, when I tried to change the file name, from the website's name to a more meaningful one, I couldn't delete or enter into that field.  I then clicked on the save button (to allow it to save to the folder & file name shown), but that had no effect.
The small window that gives details of a download then appeared, but it was white & empty.
I was able to close the download window & the Save As window.
Yesterday, I worked around the problem by copying the image from Firefox to LibreOffice Writer, & saving that file; this worked OK, but I would prefer to use the Save As function in Firefox.

I reported a problem (781403) with Save & Save As a few weeks ago, but
it went away.  I assumed that some fix had been made...  Apart from the
initial white screen, it's behaviour was not the same as in this report.

Regards, Garry.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sun May 29 07:30:54 2011
FirefoxPackages:
 firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
 flashplugin-installer N/A
 adobe-flashplugin 10.3.181.14-0natty1
 icedtea-plugin N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANGUAGE=en_AU:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: Upgraded to natty on 2011-05-14 (13 days ago)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 natty running-unity

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https://bugs.launchpad.net/bugs/789687

Title:
  Save As within Firefox works intermittently




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