[Bug 355112] Re: Ask.com keeps being re-added to Firefox search bar after updates

Chris Coulson chris.coulson at canonical.com
Fri Mar 11 14:51:44 UTC 2011

On Fri, 2011-03-11 at 13:02 +0000, jettero wrote:
> @sebastian, it really is all of that.  What really bothers me most is
> that I've been following this bug for more than a year now.  Is there
> nobody at canonical capable of fixing minor bugs?  Do they even fix bugs
> or do they just wait for them to roll in from Debian?

Capable = yes, with enough time = no.

Note that you are commenting on an old bug with a well understood cause
that was fixed ages ago. That cause hasn't returned, so, whatever
symptom you're experiencing is almost certainly not this bug.

In addition to that, this is a minor bug that so far seems to affect 4
people. It doesn't affect me or anybody I know or work with for that
matter, and this significantly increases the amount of time it takes to
get to the bottom of the actual cause (yes, we have to figure out what
the cause is before we fix it, even for minor bugs like this).

In an ideal world with unlimited manpower, we'd fix every single bug
that ever existed (even those ones that only affect a single user, only
happens on the first Tuesday of the month between 4pm and 4.30pm when
it's raining, the wind is blowing south-easterly and there is a full
moon). However, manpower is limited and I have to spend what effort I
can on bugs with a much larger impact than this.


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  Ask.com keeps being re-added to Firefox search bar after updates

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