[Bug 709216] Re: clicking on a link dont open the page

Bug Watch Updater 709216 at bugs.launchpad.net
Thu Feb 3 10:58:05 UTC 2011


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On 2011-02-02T23:41:59+00:00 Hmarsha wrote:

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 GTB7.1 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101207 Lightning/1.0b2 Thunderbird/3.1.7

Error: uncaught exception: [Exception... "Component returned failure
code: 0x80004005 (NS_ERROR_FAILURE)
[nsIExternalProtocolService.loadUrl]"  nsresult: "0x80004005
(NS_ERROR_FAILURE)"  location: "JS frame ::
chrome://communicator/content/contentAreaClick.js :: openLinkExternally
:: line 188"  data: no]

Reproducible: Always

Steps to Reproduce:
1.Receive any email with a link such as click here to "unsubscribe".
2.Click on the hot link and nothing happens.
3.Error Console has the error listed as shown in details.
4.Right mouse click on hot link, select copy link and paste into Firefox always works.
Actual Results:  
When clicking on the link the URL address is shown in the window at the bottom of Thunderbird but it does not connect and does not bring up Firefox.  Does not make any difference having Firefox already open.
Note: using Firefox:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 GTB7.1 ( .NET CLR 3.5.30729)

Expected Results:  
In the past clicking on the link took me to the web site.  However, the current version of Thunderbird does not.

Do not believe any other changes to my systems have been done between
prior and current versions of Thunderbird.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/709216/comments/3

------------------------------------------------------------------------
On 2011-02-03T09:30:19+00:00 Bugzilla-standard8 wrote:

Have you tried resetting your default browser? I.e. select something
like Internet Explorer as default, then re-select Firefox as default
browser.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/709216/comments/4


** Changed in: thunderbird
       Status: Unknown => New

** Changed in: thunderbird
   Importance: Unknown => Medium

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https://bugs.launchpad.net/bugs/709216

Title:
  clicking on a link dont open the page




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