[Bug 829015] [NEW] Thunderbird "Login Failed" dialogue loop

Paul Stewart paulbrianstewart at gmail.com
Thu Aug 18 20:05:06 UTC 2011

Public bug reported:

I set up thunderbird to be my mail client on my work computer.
It has been working without issue

My network administrator made me change my network password, which I
have done.

1. I open thunderbird, and it downloads my incoming mail from our company mail, no problem.
2. It displays a dialogue box saying "Login to <servername> failed." 
3. I click the "Enter New Password" button. 

Expected behavior = Login text box appears
Actual behavior  = The "Login Failed" dialogue box just keeps refreshing and appearing on the screen

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: thunderbird 3.1.11+build2+nobinonly-0ubuntu0.11.04.1
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic
Uname: Linux 2.6.38-10-generic x86_64
Architecture: amd64
Date: Thu Aug 18 12:50:12 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug natty

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