[Bug 582318] Re: Firefox closes abruptly when trying to manage add-ons

[S K Salankayana]

Also the very first error that the error console shows is:

*Error: can't encode principals (failure code 80004005)*

few more errors that are being repeated a number of times are:

*Error: this.bookmarks is undefined
Source File: file:///usr/lib/xulrunner-1.9.0.8/modules/utils.js
Line: 884*

*Error: no element found
Source File: moz-nullprincipal:{8eecbd38-a47f-4195-babd-c3c984d11b42}
Line: 1

*
On Wed, May 19, 2010 at 12:56 PM, Salankayana Sivalenka <
salankayana at ieee.org> wrote:

> I have created a new profile as you have suggested, and started firefox in
> that profile. But even now, the old problem still persists, i.e. the firefox
> is closing when I try to access/ manage my add-ons. In addition to this
> problem, all the profiles are getting deleted automatically when the firefox
> closes and I have to create a new profile every time I start firefox.
>
> When I ran the error console, I found this error being repeated a number of
> times:
>
> *Error: [Exception... "Component returned failure code: 0x80570016
> (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult:
> "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame ::
> file:///usr/lib/xulrunner-1.9.0.8/components/nsLivemarkService.js ::
> anonymous :: line 500"  data: no]
> Source File:
> file:///usr/lib/xulrunner-1.9.0.8/components/nsLivemarkService.js
> Line: 500
>
> *I found the same error even when I just started the firefox without
> browsing any pages.
>
> I am a novice at Linux.
>
>
> On Wed, May 19, 2010 at 2:11 AM, Jeremy Bicha <jeremy at bicha.net> wrote:
>
>> As a workaround, try pressing Alt+F2 to bring up the Run dialog.
>>
>> Type in firefox -ProfileManager and hit enter.
>>
>> Now, you can create a new profile. Your old profile probably has some
>> issue with it. If you still get the problem with a new profile, please
>> let us know. I'm sorry that this isn't an actual fix to what caused your
>> bug but there isn't enough information here to know what caused the
>> problem.
>>
>> --
>> Firefox closes abruptly when trying to manage add-ons
>> https://bugs.launchpad.net/bugs/582318
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in “firefox-3.0” package in Ubuntu: New
>>
>> Bug description:
>> Binary package hint: firefox-3.0
>>
>> Dear Ubuntu Team,
>>
>> The Firefox browser is closing abruptly when I am trying to access/ manage
>> my add-ons as I click on the add-ons option. I am not able to access/ manage
>> the add-ons either through "tools > add-ons" or through "edit > preferences
>> > Main > manage add-ons". The browser is terminated and closes when I am
>> trying to access/ manage add-ons by either of the two above mentions ways. I
>> am facing this problem since a few hours now. I have also tried rebooting
>> the OS and sudo apt-get clean but the problem still persists. Please help me
>> out.
>>
>> Regards,
>> S K Salankayana
>>
>> ProblemType: Bug
>> Architecture: i386
>> DistroRelease: Ubuntu 9.04
>> Package: firefox-3.0 3.0.8+nobinonly-0ubuntu3
>> ProcEnviron:
>>  LANG=en_IN
>>  SHELL=/bin/bash
>> SourcePackage: firefox-3.0
>> Uname: Linux 2.6.28-11-generic i686
>>
>> To unsubscribe from this bug, go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/582318/+subscribe
>>
>
>
> Regards,
> --
> S K Salankayana
>


-- 
S K Salankayana

-- 
Firefox closes abruptly when trying to manage add-ons
https://bugs.launchpad.net/bugs/582318
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