[Bug 598010] Re: upgrade ubuntu = crash using firefox

debora1c debora1c at yahoo.com
Fri Jun 25 07:11:29 UTC 2010

hello and thanks for your prompt answer
I'm new and unexperienced user so I need easy instructions
I did the sudo apport command (do I need to do it after a crash or whatever other moment is ok?)
it said: apport start/running
so I don't know if the crash report is generated or not. what I'm suppose to see?
after that pc starts crash badly several time: screen goes black and blinking I tried to write down the errors message but it goes so quick I didn't have the time

how do I write to you on the launchpad? the add a comment space was not active for me.
best regards

 Debora Bertaggia Calderara, PhD
Rt. A. Fauquez 109
1018 Lausanne

----- Original Message ----
From: drew212 <mstngdrew212 at gmail.com>
To: debora1c at yahoo.com
Sent: Fri, June 25, 2010 5:26:22 AM
Subject: [Bug 598010] Re: upgrade ubuntu = crash using firefox 

Could you please generate an apport crash report for this? A crash report will help in resolving your problem.
You can enable apport for one instance like this in the terminal:
sudo service apport start force_start=1

I am marking this invalid as apport will open a new bug when the crash
is generated. Please include any relevant information from this report
in the new bug report. If you cannot generate a crash report, you can
reset the status of this one to new and we will try something else. Feel
free to subscribe me to the new bug report so I can assist you further.

** Changed in: firefox (Ubuntu)
       Status: New => Invalid

upgrade ubuntu = crash using firefox 
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Status in “firefox” package in Ubuntu: Invalid

Bug description:
Binary package hint: firefox

After upgrading to the latest version of ubuntu(10,lucid), pc crashes when I'm using firefox: either PC goes to slowly (I write something for ex. but it takes a lot for the letters to appear, or it takes a while to change from a internet page to another that are open at the same time) or everything just vanishes, screen goes black than blinking than several message of checks and errors start appearing on the screen and I have to restart the pc with alt+sysrequest and rseiub. I'm not sure if the problem is firefox but it never happened when I used other application.
thanks for help
best regards

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
CheckboxSubmission: 84a06b4322bb6758dc77aa6fd9302d45
CheckboxSystem: 67865677bd9717193325b33f995a8686
Date: Thu Jun 24 10:38:36 2010
firefox 3.6.3+nobinonly-0ubuntu4
firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
firefox-branding 3.6.3+nobinonly-0ubuntu4
abroswer N/A
abrowser-branding N/A
SourcePackage: firefox

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