[Bug 528139] [NEW] Firefox 3.6 fails to launch

Ryan ubuntu at draziw.net
Fri Feb 26 00:42:11 UTC 2010


Public bug reported:

Binary package hint: firefox

Did update-manager -d (upgrade from 9.10 to 10.04 alpha 3).  Firefox
(3.6) initially worked, but no longer does.  Trying to launch via menu
results in disk activity, then nothing.  ps -ef |grep -i firefox shows
no process.  Trying to launch via cli - eg /usr/bin/firefox, or from
inside /usr/lib/firefox-3.6/ results in getting a new prompt; except for
./firefox-bin which gives a libxul.so error - I tried a forced reinstall
of the providing package, but the failure mode remains unchanged. no
firefox/mozilla pids in /var/run/

ryan at lt:/usr/lib/firefox-3.6$ ./run-mozilla.sh

run-mozilla.sh: Cannot execute .

ryan at lt:/usr/lib/firefox-3.6$ ./firefox
ryan at lt:/usr/lib/firefox-3.6$ ./firefox-bin 
./firefox-bin: error while loading shared libraries: libxul.so: cannot open shared object file: No such file or directory
ryan at lt:/usr/lib/firefox-3.6$ ./firefox.sh
ryan at lt:/usr/lib/firefox-3.6$ 

$ uname -a
Linux lt 2.6.32-14-generic #20-Ubuntu SMP Sat Feb 20 05:38:50 UTC 2010 i686 GNU/Linux

lsb_release -rd
Description:	Ubuntu lucid (development branch)
Release:	10.04

$ dpkg-query -l firefox
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                     Version                  Description
+++-========================-========================-================================================================
ii  firefox                  3.6+nobinonly-0ubuntu5   safe and easy web browser from Mozilla


$ locate libxul.so
/usr/lib/libxul.so.0d
/usr/lib/xulrunner/libxul.so
/usr/lib/xulrunner-1.9.1.8/libxul.so
ryan at lt:/var/run$ dpkg-query -S /usr/lib/libxul.so.0d 
libxul0d: /usr/lib/libxul.so.0d
ryan at lt:/var/run$ dpkg-query -S /usr/lib/xulrunner/libxul.so
libxul0d: /usr/lib/xulrunner/libxul.so
ryan at lt:/var/run$ dpkg-query -S /usr/lib/xulrunner-1.9.1.8/libxul.so
xulrunner-1.9.1: /usr/lib/xulrunner-1.9.1.8/libxul.so

$ apt-cache policy firefox libxul0d xulrunner-1.9.1
firefox:
  Installed: 3.6+nobinonly-0ubuntu5
  Candidate: 3.6+nobinonly-0ubuntu5
  Version table:
 *** 3.6+nobinonly-0ubuntu5 0
        500 http://archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status
libxul0d:
  Installed: 1.8.1.16+nobinonly-0ubuntu1
  Candidate: 1.8.1.16+nobinonly-0ubuntu1
  Version table:
 *** 1.8.1.16+nobinonly-0ubuntu1 0
        500 http://archive.ubuntu.com lucid/universe Packages
        100 /var/lib/dpkg/status
xulrunner-1.9.1:
  Installed: 1.9.1.8+build1+nobinonly-0ubuntu1
  Candidate: 1.9.1.8+build1+nobinonly-0ubuntu1
  Version table:
 *** 1.9.1.8+build1+nobinonly-0ubuntu1 0
        500 http://archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status

$ strace firefox
execve("/usr/bin/firefox", ["firefox"], [/* 40 vars */]) = 0
brk(0)                                  = 0x97a7000
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
mmap2(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb78d8000
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
open("/etc/ld.so.cache", O_RDONLY)      = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=86812, ...}) = 0
mmap2(NULL, 86812, PROT_READ, MAP_PRIVATE, 3, 0) = 0xb78c2000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
open("/lib/tls/i686/cmov/libc.so.6", O_RDONLY) = 3
read(3, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3\0\3\0\1\0\0\0000m\1\0004\0\0\0"..., 512) = 512
fstat64(3, {st_mode=S_IFREG|0755, st_size=1380932, ...}) = 0
mmap2(NULL, 1391016, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x72f000
mprotect(0x87c000, 4096, PROT_NONE)     = 0
mmap2(0x87d000, 12288, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14d) = 0x87d000
mmap2(0x880000, 10664, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x880000
close(3)                                = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb78c1000
set_thread_area({entry_number:-1 -> 6, base_addr:0xb78c18d0, limit:1048575, seg_32bit:1, contents:0, read_exec_only:0, limit_in_pages:1, seg_not_present:0, useable:1}) = 0
mprotect(0x87d000, 8192, PROT_READ)     = 0
mprotect(0x805c000, 4096, PROT_READ)    = 0
mprotect(0xc84000, 4096, PROT_READ)     = 0
munmap(0xb78c2000, 86812)               = 0
getpid()                                = 9417
rt_sigaction(SIGCHLD, {SIG_DFL, [CHLD], SA_RESTART}, {SIG_DFL, [], 0}, 8) = 0
geteuid32()                             = 1000
brk(0)                                  = 0x97a7000
brk(0x97c8000)                          = 0x97c8000
getppid()                               = 9416
stat64("/home/ryan", {st_mode=S_IFDIR|0711, st_size=12288, ...}) = 0
stat64(".", {st_mode=S_IFDIR|0711, st_size=12288, ...}) = 0
open("/usr/bin/firefox", O_RDONLY)      = 3
fcntl64(3, F_DUPFD, 10)                 = 10
close(3)                                = 0
fcntl64(10, F_SETFD, FD_CLOEXEC)        = 0
rt_sigaction(SIGINT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGINT, {0x804f5fb, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGQUIT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGTERM, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGTERM, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
read(10, "#!/bin/sh\n\n# Firefox launcher co"..., 8192) = 4569
pipe([3, 4])                            = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb78c1938) = 9418
close(4)                                = 0
read(3, "/usr/bin/firefox\n", 128)      = 17
read(3, "", 128)                        = 0
close(3)                                = 0
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 9418
--- SIGCHLD (Child exited) @ 0 (0) ---
pipe([3, 4])                            = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb78c1938) = 9419
close(4)                                = 0
read(3, "firefox\n", 128)               = 8
read(3, "", 128)                        = 0
close(3)                                = 0
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 9419
--- SIGCHLD (Child exited) @ 0 (0) ---
stat64("/usr/lib/firefox-3.6/firefox", {st_mode=S_IFREG|0755, st_size=3931, ...}) = 0
stat64("/home/ryan/.mozilla/firefox", {st_mode=S_IFDIR|0700, st_size=4096, ...}) = 0
stat64("/home/ryan/.mozilla/firefox-3.1", 0xbfe626f0) = -1 ENOENT (No such file or directory)
stat64("/home/ryan/.mozilla/firefox-3.5", 0xbfe626f0) = -1 ENOENT (No such file or directory)
stat64("/home/ryan/.mozilla/firefox-3.6", 0xbfe626f0) = -1 ENOENT (No such file or directory)
execve("/usr/lib/firefox-3.6/firefox", ["/usr/lib/firefox-3.6/firefox"], [/* 41 vars */]) = 0
brk(0)                                  = 0x8335000
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
mmap2(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb78d9000
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
open("/etc/ld.so.cache", O_RDONLY)      = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=86812, ...}) = 0
mmap2(NULL, 86812, PROT_READ, MAP_PRIVATE, 3, 0) = 0xb78c3000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
open("/lib/tls/i686/cmov/libc.so.6", O_RDONLY) = 3
read(3, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3\0\3\0\1\0\0\0000m\1\0004\0\0\0"..., 512) = 512
fstat64(3, {st_mode=S_IFREG|0755, st_size=1380932, ...}) = 0
mmap2(NULL, 1391016, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x110000
mprotect(0x25d000, 4096, PROT_NONE)     = 0
mmap2(0x25e000, 12288, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14d) = 0x25e000
mmap2(0x261000, 10664, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x261000
close(3)                                = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb78c2000
set_thread_area({entry_number:-1 -> 6, base_addr:0xb78c28d0, limit:1048575, seg_32bit:1, contents:0, read_exec_only:0, limit_in_pages:1, seg_not_present:0, useable:1}) = 0
mprotect(0x25e000, 8192, PROT_READ)     = 0
mprotect(0x805c000, 4096, PROT_READ)    = 0
mprotect(0x3bf000, 4096, PROT_READ)     = 0
munmap(0xb78c3000, 86812)               = 0
getpid()                                = 9417
rt_sigaction(SIGCHLD, {SIG_DFL, [CHLD], SA_RESTART}, {SIG_DFL, [], 0}, 8) = 0
geteuid32()                             = 1000
brk(0)                                  = 0x8335000
brk(0x8356000)                          = 0x8356000
getppid()                               = 9416
stat64("/home/ryan", {st_mode=S_IFDIR|0711, st_size=12288, ...}) = 0
stat64(".", {st_mode=S_IFDIR|0711, st_size=12288, ...}) = 0
open("/usr/lib/firefox-3.6/firefox", O_RDONLY) = 3
fcntl64(3, F_DUPFD, 10)                 = 10
close(3)                                = 0
fcntl64(10, F_SETFD, FD_CLOEXEC)        = 0
rt_sigaction(SIGINT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGINT, {0x804f5fb, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGQUIT, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGQUIT, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
rt_sigaction(SIGTERM, NULL, {SIG_DFL, [], 0}, 8) = 0
rt_sigaction(SIGTERM, {SIG_DFL, ~[RTMIN RT_1], 0}, NULL, 8) = 0
read(10, "#!/bin/sh\n#\n# ***** BEGIN LICENS"..., 8192) = 3931
pipe([3, 4])                            = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb78c2938) = 9420
close(4)                                = 0
read(3, "/usr/lib/firefox-3.6\n", 128)  = 21
read(3, "", 128)                        = 0
close(3)                                = 0
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 9420
--- SIGCHLD (Child exited) @ 0 (0) ---
pipe([3, 4])                            = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb78c2938) = 9421
close(4)                                = 0
read(3, "firefox\n", 128)               = 8
read(3, "", 128)                        = 0
close(3)                                = 0
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 9421
--- SIGCHLD (Child exited) @ 0 (0) ---
stat64("/usr/lib/firefox-3.6/run-mozilla.sh", {st_mode=S_IFREG|0755, st_size=10469, ...}) = 0
geteuid32()                             = 1000
getgid32()                              = 1000
getegid32()                             = 1000
getgroups32(0, NULL)                    = 15
getgroups32(15, [4, 20, 24, 25, 29, 30, 40, 44, 46, 106, 108, 114, 120, 127, 1000]) = 15
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0xb78c2938) = 9422
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 1}], 0, NULL) = 9422
--- SIGCHLD (Child exited) @ 0 (0) ---
exit_group(1)                           = ?

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

-- 
Firefox 3.6 fails to launch
https://bugs.launchpad.net/bugs/528139
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