[Bug 532986] Re: crash and 100% CPU usage and "a script on this page may be busy" when adding many addresses to a message from address book

Martin 532986 at bugs.launchpad.net
Fri Dec 17 00:41:53 UTC 2010


apport information

** Tags added: apport-collected

** Description changed:

  Binary package hint: thunderbird
  
  1. From normal Inbox view of your e-mails, click Write
  2. if there isn't already a "Contacts" sidebar beside the message you're composing, click View menu... Contacts Sidebar.
  3. In the contacts sidebar, in the Address Book drop-down, pick an address book with thousands of entries.
  4. click on the first one in the list, then either scroll to the last one or press Ctrl-End to jump to the last one, and hold Shift while clicking to highlight everything from the first to the last.
  5. right-click on any one in this highlighted-list and choose "Add to BCC field"
  
  BUG: you get pop-up warnings about "a script on this page may be busy..." with Continue or Stop Script buttons, and only a fraction of the addresses are (so far) added to the message
  BUG: if you click Continue, it fills in a few hundred more addresses and gives the error pop-up again
  BUG: if you click Stop Script, it fails to add the remaining addresses to the To:
  BUG: in the time between the pop-ups, thunderbird-bin is taking 100% CPU
  BUG: after clearing about 20 or 30 of these pop-ups, thunderbird crashes, dies, closes, disappears without a trace
  BUG: no partial message is in Drafts with the so-far successfully added addresses
  
  Note 1: in step 5 the problem also happens whether you choose "Add to To field" or "..Cc.." or "...Bcc..".
  Note 2:  with an address book of 1358 entries, this pop-up had to be cleared 3 times.  On a different machine, with an address book of 4800 entries, the pop-up had to be cleared dozens of times, so it does not seem to happen after a certain fixed number of addresses are processed.
  Note 3: full text of the pop-up is Title bar: 
  Note 4: an alternate method seems to have the 100% CPU usage problem but not the pop-up or crash: main window... Address Book... highlight all addresses... right click... choose Write...  (however, this is not usable if you want to add from 2 large address books to the same message)
  
  ProblemType: Bug
  Architecture: amd64
  Date: Fri Mar  5 17:15:54 2010
  DistroRelease: Ubuntu 9.10
  NonfreeKernelModules: nvidia
  Package: mozilla-thunderbird (not installed)
  ProcEnviron:
   LC_TIME=en_CA_ISO_username.UTF-8
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
  SourcePackage: thunderbird
  Uname: Linux 2.6.31-20-generic x86_64
+ --- 
+ Architecture: amd64
+ DistroRelease: Ubuntu 10.10
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
+ NonfreeKernelModules: nvidia
+ Package: thunderbird 3.1.7+build3+nobinonly-0ubuntu0.10.10.1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  PATH=(custom, user)
+  LANG=en_CA.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
+ Tags: maverick
+ Uname: Linux 2.6.35-22-generic x86_64
+ UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin mythtv netdev plugdev sambashare tape video

** Attachment added: "Dependencies.txt"
   https://bugs.edge.launchpad.net/bugs/532986/+attachment/1768214/+files/Dependencies.txt

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https://bugs.launchpad.net/bugs/532986

Title:
  crash and 100% CPU usage and "a script on this page may be busy" when adding many addresses to a message from address book




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