[Bug 296563] [NEW] support.ati.com: Firefox 3 on Ubuntu 8.10, form submit to ATI site hangs and eventually reports error, when trying to submit bug report. The same URL/report on Firefox 2.x/Firefox 3.x on Windows succeeds.

[ByteJuggler]

Public bug reported:

Binary package hint: firefox-3.0

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0.3)
Gecko/2008101315 Ubuntu/8.10 (intrepid) Firefox/3.0.3
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0.3)
Gecko/2008101315 Ubuntu/8.10 (intrepid) Firefox/3.0.3

Ubuntu release: 8.10
Firefox package: 3.0.3+nobinonly-0ubun

Summary:
I've been trying for some time to report a bug re the Linux ATI driver using
their support site URL (http://support.ati.com/ics/survey/survey.asp?deptID=894&surveyID=508&type=web
), but it fails every time using Firefox 3.x
(from my Ubuntu 8.10 install.)  

Reproducible: Always

Steps to Reproduce:
To reproduce the problem:
1.) Install Ubuntu 8.10 (Intrepid), apply all updates.
2.) Using the installed firefox, visit the URL:
http://support.ati.com/ics/survey/survey.asp?deptID=894&surveyID=508&type=web
3.) Attempt to make a bug report and click submit.
4.) Watch it wait/try for a couple of minutes and eventually fail.

Actual Results:  
The browser hangs and eventually reports an error (failing to complete the bug
report on the ATI site.)

Expected Results:  
The browswer should succeed and navigate the ATI bug report completion page.

I tested using Firefox 2.x as well as FireFox 3.0.3 on Windows and both
succeeded, which implies this is an Ubuntu specific/platform specific
bug.  Note: All tests were done with no theming or any special add-ons
installed.  I've also tried with Firefox safe-mode.  The test still
fails.

I've reported this bug to Mozilla, who advised I should report the bug
here if it's isolated to Ubuntu.  The bug report is available here:
https://bugzilla.mozilla.org/show_bug.cgi?id=463898

** Affects: firefox-3.0 (Ubuntu)
     Importance: Undecided
         Status: New

-- 
support.ati.com: Firefox 3 on Ubuntu 8.10, form submit to ATI site hangs and eventually reports error, when trying to submit bug report. The same URL/report on Firefox 2.x/Firefox 3.x on Windows succeeds.
https://bugs.launchpad.net/bugs/296563
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