[Bug 295877] [NEW] firefox attempts to open non-existent adobe acrobat reader

joehill joseph.hill at aya.yale.edu
Sun Nov 9 08:57:12 UTC 2008


Public bug reported:

Binary package hint: firefox

Since upgrading to Intrepid, whenever I click on a link to download a
PDF file, I get a message saying

"Could not launch Adobe Reader 8.1.2. Please make sure it exists in PATH
variable in the environment. If the problem persists, please reinstall
the application."

This happens at all the same sites that I am used to downloading PDFs
from just by clicking on the link and specifying whether I want to save
the file or open it with an application.  Under my preferences in
Firefox, I have it set to "always ask" what to do when downloading PDFs,
and up until now that has always been what happened.

It could be that years ago I briefly had Adobe Acrobat installed, but I
haven't seen any reference to it on my system for years.  I've scoured
my system and have been unable to find any reference to it in my
personal profile or in the system-wide firefox settings.

In my view there are two problems here: 1) Firefox should not suddenly
change how it decides to open files I download, apparently overriding
the preferences set through the gui; and 2) rather than give me a fatal
error message saying that some program could not be found, firefox
should ask me if I want to open it some other way.

Thanks.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

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firefox attempts to open non-existent adobe acrobat reader
https://bugs.launchpad.net/bugs/295877
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