[Bug 1] Re: Microsoft has a majority market share

John Botscharow info at jbotscharow.com
Thu Jun 5 11:59:06 UTC 2008

As one of those "half-literate" computer users that Nick Hill mentioned
in his comment, I would like to offer a more comprehensive suggestion
which would incorporate Nick's recommendations:

The entire user support system needs to be re-organized so that is is
designed for "half-literate" dunnies like me and not for "fully
literate" geeks :-) The geeks may be heart and soul of Ubuntu, but if we
want to chip away at Microsoft's market share, Ubuntu needs to be "half-

The first thing that needs to be done is to change the menu on a user's
Launchpad page to provide easy-to-find links to documentation, filing
bug reports, and other useful resources for the new user

As someone who just recently switched to Ubuntu from Windows XP, one of
the real attractions of Ubuntu is belonging to a REAL community of REAL
users and, at least on the mailing lists, the fact that I am only "half-
literate" has not been a drawback Some users, at least, take pity on us
poor dummines :-)

A final comment for Nick: One of the reasons that these "half-literae"
users do not report bugs may be that they are not even aware there is a
bug I, for one, find Ubuntu 8.04 a hell of lot less buggy, from the
perspective of the average user, than my daughter does her Windows Vista
LOL Now, if we could get Ubuntu to run World of Warcraft, I could
probably get my kids to switch to Ubuntu!!!! Especially if it worked
better on Ubuntu than on Windows!! THAT would be a real marketing


John Botscharow

Microsoft has a majority market share
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