[Bug 238775] Re: Firefox randomly and silently exits

John Vivirito gnomefreak at gmail.com
Thu Jul 24 09:12:47 UTC 2008

Marlon Cisternas Milla wrote:
> I can confirm this bug in my Firefox 3 and Hardy Heron 8.04.1 but this
> happens when I see videos in YouTube and Google.
> $ apt-cache policy flashplugin-nonfree
> flashplugin-nonfree:
>   Instalados:
>   Candidato:
>   Tabla de versión:
>  *** 0
>         500 http://cl.archive.ubuntu.com hardy/multiverse Packages
>         100 /var/lib/dpkg/status
> $ 
> Firefox:
> $ sudo apt-cache policy firefox
> firefox:
>   Instalados: 3.0+nobinonly-0ubuntu0.8.04.1
>   Candidato: 3.0+nobinonly-0ubuntu0.8.04.1
>   Tabla de versión:
>  *** 3.0+nobinonly-0ubuntu0.8.04.1 0
>         500 http://cl.archive.ubuntu.com hardy-updates/main Packages
>         100 /var/lib/dpkg/status
>      3.0~b5+nobinonly-0ubuntu3 0
>         500 http://cl.archive.ubuntu.com hardy/main Packages
> Thanks..
everyone other than original reporter should have filied their own bugs
since it is a crash bug.   You have a separate issue since reporter
doesnt crash only on videos please file a new bug and feel free to try
the apport instructions that i left later in this post.

> I have a Dell XPS M1710 laptop with a pure, up-to-date Hardy 32-bit
> installation. When using Firefox it will sometimes silently exit for
> no apparent reason, as if it crashed, except that apport is not
> triggered and there is no crash file in /var/crash. Upon restarting it
> I get the standard "Start New Session / Restore Session" dialog,
> indicating it was definitely irregular termination. The bug occurs
> about once every few days.
> Let me know what I should do to gather more information.
apport isnt enabled by default in a released version of Ubuntu.
To enable apport please use your favorite editor in place of the word
editor in the following command
sudo editor /etc/default/apport
on the second line of that file you will see enable=0 change the 0 to a
1 save and reboot pc. now try to reproduce crash and you should atleast
get a report left in /var/crash if you double click it apport will send
it and it will file a new bug (this is good to do) so that LP can
retrtace your crash log to give us the issue. this is much easier than
obtaining a backtrace but you can do either.

That should go for everyone that sees a crash.

Sincerely Yours,
    John Vivirito

Linux User# 414246

** Changed in: firefox-3.0 (Ubuntu)
       Status: New => Incomplete

Firefox randomly and silently exits
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