[Bug 243869] Re: Ebay companion erroneously reports 64bit version of Firefox

Paul Gideon Dann pdgiddie at gmail.com
Fri Jul 4 10:48:08 UTC 2008

Hi everyone,

I'm the lead developer for the eBay Companion.  Sorry it's taken me a
while to find my way to this bug on Launchpad.  I added the instructions
to the error popup just before the last release in the hope of curbing
the number of bug reports we were getting :)

Anyway, the problem seems to be caused by a missing symlink in the
package for Firefox 3.  Binary components in Firefox extensions are
linked against libnspr4.so.  However, Ubuntu's libnspr4.so is named
libnspr4.so.0d.  I'm really curious to know why actually!  Anyway,
creating a symlink solves the problem, and deleting compreg.dat and
xpti.dat from the profile directory clears Firefox's component cache,
causing it to check any libraries that previously failed to load and
(usually) fixing the problem.

To those people for whom this does not fix the problem: maybe you're not
using the "default" profile?  If you're using a Firefox profile that you
created manually, try deleting the compreg.dat and xpti.dat files from
that profile directory.  Also, make sure that /usr/lib/libnspr4.so
exists and that it points to libnspr4.so.0d.

Ebay companion erroneously reports 64bit version of Firefox
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