[Bug 311622] Re: Cleaning personal information makes Firefox hang up randomly.

IKON (Ion) attikon at lavabit.com
Sun Dec 28 02:17:02 UTC 2008


** Description changed:

  Binary package hint: firefox-3.0
  
- By using the auto-cleaning of personal information feature upon exit in
- Firefox, sometimes the program cannot terminate correctly. When you
- click on the close button ("X") the main window closes and the
- information cleaner window pops up. If you continue with the cleaning
- procedure there are times when this small window freezes (becomes
- somewhat whitened and blurred). You have to end the process through
- Ubuntu's non-responding app dialog in order for the program to exit.
+ Informal description:
+ By using the auto-cleaning of personal information feature upon exit in Firefox, sometimes the program cannot terminate correctly. When you click on the close button ("X") the main window closes and the information cleaner window pops up. If you continue with the cleaning procedure there are times when this small window freezes. You have to end the process through Ubuntu's non-responding app dialog in order for the program to exit.
+ 
+ Normalized bug format:
+ Summary: 
+ Auto-cleaning personal information (cookies, temporary files etc) upon firefox's termination using the built-in feature makes the program to go into non responding state at random times (as it seems by now).
+ Steps to reproduce: 
+ Bug happens randomly, after browsing for a while, exiting the program and after clicking the confirmation button for clearance of the private information (pop-up window), so no real steps here.
+ Expected result:
+ Information are cleared, pop-up window and the program in general ends normally.
+ Actual result:
+ Firefox gets into non-responding state, and the pop-up window freezes in place, sometimes the text and buttons disappears and the window becomes just a white rectangle. All of this, after clicking on the confirmation button (ie, when the cleaning process is supposed to be executed).

-- 
Cleaning personal information makes Firefox hang up randomly.
https://bugs.launchpad.net/bugs/311622
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