[Bug 117260] "Save to Disk" confuses some users

Sean Kennedy sean.worker at gmail.com
Sun Jun 3 19:33:58 UTC 2007


You have been subscribed to a public bug:

I was recently assisting my mom to save an email attachment from a web
email client.  She said she would save it but then she couldn't find it
after she had looked at it.  It turns out she was always choosing to
view the document with the default viewer.  Of course when she closed
it, she couldn't find where the file was saved.

I asked her (it was over the phone) if she saw the "Save to Disk"
option.  She said "yes", but that she didn't want to save it to a disk,
meaning a floppy disk.

This is the first time I have ever heard someone associate "Save to
Disk" with the need to provide a removable disk.  Perhaps it isn't that
common, and the wording doesn't need to be changed (I think it is common
wording), but this misunderstanding is at least interesting and worth
recording.

Still, perhaps "save" would be less confusing (and also more accurate on
a computer that only uses flash storage).

** Affects: firefox (Ubuntu)
     Importance: Wishlist
     Assignee: Quark Green
         Status: Confirmed

-- 
"Save to Disk" confuses some users
https://bugs.launchpad.net/bugs/117260




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