[Bug 127679] Report Needed

Hilario J. Montoliu (hjmf) hmontoliu at gmail.com
Tue Jul 24 06:07:33 UTC 2007


Thank you Thene for submitting this report.

Could you please install the debug symbol package for thunderbird and
try to obtain a backtrace by following the instructions on [1], or
upload the crash report that probably was generated during the crash and
that should be located at /var/crash/ to [2]. 

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash). 

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs 
[2] https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/127679/+addcomment 


** Summary changed:

- [Fiesty] Thunderbird crashes when sending email (x86_64).
+ thunderbird crashed

** Description changed:

+ 
+ ... [Fiesty] Thunderbird crashes when sending email (x86_64).
+ 
  Thunderbird only crashes when trying to send email. (Versions 1.5 &
  2.0.0.4 | x86_64)
  
  Happened suddenly last week in 1.5. Upgraded to 2.0.0.4 with no change.
  Cannot send email without program crashing.
  
  Running Fiesty 7.04, seemed to happen after Update Manger updates,
  however I cannot be sure. Did install idefisk, which has since been
  removed.
  
  ProblemType: Crash
  Architecture: amd64
  CrashCounter: 1
  Date: Mon Jul 23 16:29:11 2007
  DistroRelease: Ubuntu 7.04
  ExecutablePath: /usr/lib/thunderbird/thunderbird-bin
  ProcCmdline: /usr/lib/thunderbird/thunderbird-bin gdb
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  --
  ProcStatus:
   Name:	thunderbird-bin
   State:	S (sleeping)
   SleepAVG:	98%
   Tgid:	13335
   Pid:	13335
   PPid:	13331
   TracerPid:	0
   Uid:	1000	1000	1000	1000
   Gid:	1000	1000	1000	1000
   FDSize:	64
   Groups:	4 20 24 25 29 30 44 46 109 111 114 1000 
   VmPeak:	 3071092 kB
   VmSize:	  500072 kB
   VmLck:	       0 kB
   VmHWM:	   61688 kB
   VmRSS:	   61688 kB
   VmData:	  149372 kB
   VmStk:	     240 kB
   VmExe:	      80 kB
   VmLib:	   41608 kB
   VmPTE:	     756 kB
   Threads:	7
   SigQ:	0/18446744073709551615
   SigPnd:	0000000000000000
   ShdPnd:	0000000000000000
   SigBlk:	fffffffe7ffbfaff
   SigIgn:	0000000000001000
   SigCgt:	000000018000402f
   CapInh:	0000000000000000
   CapPrm:	0000000000000000
   CapEff:	0000000000000000
   Cpus_allowed:	03
   Mems_allowed:	00000000,00000001
  Signal: 11
  Uname: Linux Ubuntu 2.6.20-16-generic #2 SMP Thu Jun 7 19:00:28 UTC 2007 x86_64 GNU/Linux
  UserGroups: adm admin audio cdrom dialout dip floppy lpadmin plugdev scanner video
  CoreDump: base64
  
  
  When running gdb, it completely hangs.
  
  Program received signal SIGSEGV, Segmentation fault.
  [Switching to Thread 47624162075568 (LWP 17195)]
  0x00002b505e3256a1 in ?? () from /usr/lib/thunderbird/components/libmail.so
  (gdb) bt
  #0  0x00002b505e3256a1 in ?? () from /usr/lib/thunderbird/components/libmail.so
  #1  0x00002b505e329b0b in ?? () from /usr/lib/thunderbird/components/libmail.so
  #2  0x00002b505e25354d in ?? () from /usr/lib/thunderbird/components/libmail.so
  #3  0x00002b505f23062e in ?? () from /usr/lib/thunderbird/components/libnecko.so
  #4  0x00002b505f230734 in ?? () from /usr/lib/thunderbird/components/libnecko.so
  #5  0x00002b50580b7a55 in ?? () from /usr/lib/thunderbird/libxpcom_core.so
  #6  0x00002b50580d3069 in PL_HandleEvent () from /usr/lib/thunderbird/libxpcom_core.so
  #7  0x00002b50580d330b in PL_ProcessPendingEvents () from /usr/lib/thunderbird/libxpcom_core.so
  #8  0x00002b50580d4e5b in ?? () from /usr/lib/thunderbird/libxpcom_core.so
  #9  0x00002aaaaaf48862 in ?? () from /usr/lib/thunderbird/components/libwidget_gtk2.so
  #10 0x00002b505b7cea14 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
  #11 0x00002b505b7d185d in ?? () from /usr/lib/libglib-2.0.so.0
  #12 0x00002b505b7d1b6a in g_main_loop_run () from /usr/lib/libglib-2.0.so.0
  #13 0x00002b5058ee9023 in IA__gtk_main () at gtkmain.c:1177
  #14 0x00002aaaaaf48bfc in ?? () from /usr/lib/thunderbird/components/libwidget_gtk2.so
  #15 0x00002aaaabe4fa8e in ?? () from /usr/lib/thunderbird/components/libtoolkitcomps.so
  #16 0x00000000004084cb in ?? ()
  #17 0x00002b505c1f28e4 in __libc_start_main () from /lib/libc.so.6
  #18 0x00000000004039c9 in ?? ()
  #19 0x00007fff5313b608 in ?? ()
  #20 0x0000000000000000 in ?? ()
  
  Thanks :)

** Tags added: mt-needreport

** Changed in: thunderbird (Ubuntu)
   Importance: Undecided => Medium
     Assignee: (unassigned) => Mozilla Bugs
       Status: New => Incomplete

** Summary changed:

- thunderbird crashed
+ thunderbird crashed x86_64

** Description changed:

- 
  ... [Fiesty] Thunderbird crashes when sending email (x86_64).
  
  Thunderbird only crashes when trying to send email. (Versions 1.5 &
  2.0.0.4 | x86_64)
  
  Happened suddenly last week in 1.5. Upgraded to 2.0.0.4 with no change.
  Cannot send email without program crashing.
  
  Running Fiesty 7.04, seemed to happen after Update Manger updates,
  however I cannot be sure. Did install idefisk, which has since been
  removed.
  
  ProblemType: Crash
  Architecture: amd64
  CrashCounter: 1
  Date: Mon Jul 23 16:29:11 2007
  DistroRelease: Ubuntu 7.04
  ExecutablePath: /usr/lib/thunderbird/thunderbird-bin
  ProcCmdline: /usr/lib/thunderbird/thunderbird-bin gdb
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  --
  ProcStatus:
   Name:	thunderbird-bin
   State:	S (sleeping)
   SleepAVG:	98%
   Tgid:	13335
   Pid:	13335
   PPid:	13331
   TracerPid:	0
   Uid:	1000	1000	1000	1000
   Gid:	1000	1000	1000	1000
   FDSize:	64
   Groups:	4 20 24 25 29 30 44 46 109 111 114 1000 
   VmPeak:	 3071092 kB
   VmSize:	  500072 kB
   VmLck:	       0 kB
   VmHWM:	   61688 kB
   VmRSS:	   61688 kB
   VmData:	  149372 kB
   VmStk:	     240 kB
   VmExe:	      80 kB
   VmLib:	   41608 kB
   VmPTE:	     756 kB
   Threads:	7
   SigQ:	0/18446744073709551615
   SigPnd:	0000000000000000
   ShdPnd:	0000000000000000
   SigBlk:	fffffffe7ffbfaff
   SigIgn:	0000000000001000
   SigCgt:	000000018000402f
   CapInh:	0000000000000000
   CapPrm:	0000000000000000
   CapEff:	0000000000000000
   Cpus_allowed:	03
   Mems_allowed:	00000000,00000001
  Signal: 11
  Uname: Linux Ubuntu 2.6.20-16-generic #2 SMP Thu Jun 7 19:00:28 UTC 2007 x86_64 GNU/Linux
  UserGroups: adm admin audio cdrom dialout dip floppy lpadmin plugdev scanner video
  CoreDump: base64
  
  
  When running gdb, it completely hangs.
  
  Program received signal SIGSEGV, Segmentation fault.
  [Switching to Thread 47624162075568 (LWP 17195)]
  0x00002b505e3256a1 in ?? () from /usr/lib/thunderbird/components/libmail.so
  (gdb) bt
  #0  0x00002b505e3256a1 in ?? () from /usr/lib/thunderbird/components/libmail.so
  #1  0x00002b505e329b0b in ?? () from /usr/lib/thunderbird/components/libmail.so
  #2  0x00002b505e25354d in ?? () from /usr/lib/thunderbird/components/libmail.so
  #3  0x00002b505f23062e in ?? () from /usr/lib/thunderbird/components/libnecko.so
  #4  0x00002b505f230734 in ?? () from /usr/lib/thunderbird/components/libnecko.so
  #5  0x00002b50580b7a55 in ?? () from /usr/lib/thunderbird/libxpcom_core.so
  #6  0x00002b50580d3069 in PL_HandleEvent () from /usr/lib/thunderbird/libxpcom_core.so
  #7  0x00002b50580d330b in PL_ProcessPendingEvents () from /usr/lib/thunderbird/libxpcom_core.so
  #8  0x00002b50580d4e5b in ?? () from /usr/lib/thunderbird/libxpcom_core.so
  #9  0x00002aaaaaf48862 in ?? () from /usr/lib/thunderbird/components/libwidget_gtk2.so
  #10 0x00002b505b7cea14 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
  #11 0x00002b505b7d185d in ?? () from /usr/lib/libglib-2.0.so.0
  #12 0x00002b505b7d1b6a in g_main_loop_run () from /usr/lib/libglib-2.0.so.0
  #13 0x00002b5058ee9023 in IA__gtk_main () at gtkmain.c:1177
  #14 0x00002aaaaaf48bfc in ?? () from /usr/lib/thunderbird/components/libwidget_gtk2.so
  #15 0x00002aaaabe4fa8e in ?? () from /usr/lib/thunderbird/components/libtoolkitcomps.so
  #16 0x00000000004084cb in ?? ()
  #17 0x00002b505c1f28e4 in __libc_start_main () from /lib/libc.so.6
  #18 0x00000000004039c9 in ?? ()
  #19 0x00007fff5313b608 in ?? ()
  #20 0x0000000000000000 in ?? ()
  
  Thanks :)

-- 
thunderbird crashed x86_64
https://bugs.launchpad.net/bugs/127679
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