[Bug 1] Australian Telco increases resistance to solution to BUG #1

[MankyGitt]

I think it is important to note that Telstra - Australia's majority
telco that provides phone, internet, and paytv solutions to the consumer
market specifically refuses to support dialup, ADSL and CABLE broadband
users on ANY operating system other than MS Windows, and MAC OS.

This telco locks in the user by requiring "heartbeat" software to be
installed on the client pc. Thats correct - there is no documented nor
supported method to allow a hardware device other than the PC itself to
keep the connection alive.

I called their technical support and spent a very long and exhausting
time trying to get their technical team to support connecting a laptop
to a cable device where the laptop was running Ubuntu (Feisty). I chased
my request through several support tiers and at each level was told "I'm
sorry we do not support that operating system".

Therefore I assert that BUG #1 is indeed perpetrated in australia by
third party companies operating in collusion with that particular
Software Vendor.

I strongly urge anyone that operates within the domain of this telco to
log support calls for Linux OS broadband support to encourage a change
of attitude and allow a freer market to operate.

Regards

MankyGitt

-- 
Microsoft has a majority market share
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