[Bug 349361] [NEW] Users and Groups tool fails to authenticate.

Launchpad Bug Tracker 349361 at bugs.launchpad.net
Mon Mar 30 20:52:39 BST 2009


You have been subscribed to a public bug by Chris Coulson (chrisccoulson):

Binary package hint: gnome-system-tools


The "Users and Groups" tools fails to authenticate if the password is not entered quickly.  The tool is located at SYSTEM -> ADMINISTRATION -> Users and Groups

choose the users and groups administration tool from the settings.
click unlock.  An authenticate window will come up.
Don't type anything, just wait a few seconds. (About 8 seconds for me. If you type your password fast, the bug won't happen.)
An error message window will appear under the authenticate window: "Could not authenticate, An unexpected error has occurred."

The program now will not work properly (won't authenticate any user, so
far as I can tell), unless you shut it down and try again.

--- 
If you then do finish entering your password in the authenticate window, and close the error dialog, the program will not have authenticated you. Now clicking the unlock button anew just puts up the "Could not authenticate" dialog straight away, without running an authenticate window. You have to shut the program down and try it again.

To get it to work, try running it again and just type your password fast.
---
Ubuntu 9.04

** Affects: gnome-system-tools (Ubuntu)
     Importance: Medium
         Status: Confirmed

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Users and Groups tool fails to authenticate.
https://bugs.edge.launchpad.net/bugs/349361
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