<p dir="ltr">I don't know of if you are NTZ or not but. They way this user expected support to be given was rude enough to be removed from the channel. Go for a walk, relax and be patient. The tone used, and especially when the question was pasted again right before the mode was applied. I would have muted you before that. </p>
<div class="gmail_quote">On Jan 11, 2015 12:30 PM, "Joseph Price" <<a href="mailto:pricechild@gmail.com">pricechild@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I'd argue it stops being a personal issue when channel access is used to remove someone from the channel... I figure it's perfectly reasonable to complain/contest this decision? I'm sad if others don't agree.<br><div><div class="gmail_extra"><br></div><div class="gmail_extra">Oh and while I'm at it, I don't buy the whole "ops aren't paid" statements... it shouldn't be used as justification - if someone doesn't want to deal with something, they can decline to get involved.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On 11 January 2015 at 17:04, Seb Lemery <span dir="ltr"><<a href="mailto:seblemery@gmail.com" target="_blank">seblemery@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">You need to take your issues to him, it looks like a personal issue. Ops are not paid. They don't "have" to give out anything. NTZ looks like he was expecting something like a kid expects dinner. #ubuntu is not a place to expect answers but guidance, you have to go and read the docs. </p><div><div>
<div class="gmail_quote">On Jan 11, 2015 11:16 AM, "indigo196" <<a href="mailto:indigo196@rochester.rr.com" target="_blank">indigo196@rochester.rr.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On Sun, 2015-01-11 at 02:35 -0500, Seb Lemery wrote:<br>
> Not everyone is an official member. You need to be patient. Someone<br>
> else will help later.<br>
><br>
I agree with the need to be patient.<br>
<br>
I also understand that a new user unfamiliar with IRC will not<br>
understand not getting help when there is a 'large number' of people in<br>
the room. I am not sure how to best communicate some of the nuances of<br>
IRC, but it is an area that could be improved.<br>
<br>
In the particular case we are discussing the user asking for help was<br>
not the most polite, but neither was at least one person who was<br>
refusing help. This was not a case of not getting an answer, but a case<br>
of rather rudely being told to go help themselves. It is a response that<br>
aligns with RTFM and not the Ubuntu Community's desire to be helpful to<br>
new users.<br>
<br>
After sleeping on the issue I am most concerned with the following:<br>
<br>
 - overall rude tone from the person responding to the request for help.<br>
 - repeated "that won't fix your problem" responses, but no effort to<br>
offer an actual solution.<br>
<br>
I don't think either person was in the right in that conversation. Did<br>
the operator talk privately with ntz?<br>
<br>
Charles<br>
<br>
<br>
<br>
--<br>
Ubuntu-irc mailing list<br>
<a href="mailto:Ubuntu-irc@lists.ubuntu.com" target="_blank">Ubuntu-irc@lists.ubuntu.com</a><br>
<a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc</a><br>
</blockquote></div>
</div></div><br>--<br>
Ubuntu-irc mailing list<br>
<a href="mailto:Ubuntu-irc@lists.ubuntu.com" target="_blank">Ubuntu-irc@lists.ubuntu.com</a><br>
<a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc</a><br>
<br></blockquote></div><br></div></div></div>
<br>--<br>
Ubuntu-irc mailing list<br>
<a href="mailto:Ubuntu-irc@lists.ubuntu.com">Ubuntu-irc@lists.ubuntu.com</a><br>
<a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc</a><br>
<br></blockquote></div>