#ubuntu-ops policy discussion

[Elizabeth Krumbach]

On Tue, Feb 2, 2010 at 4:31 AM, Juha Siltala <juha at siltala.net> wrote:
> Lurking has been defended on a possibility to learn from following channel
> discussions. I fail to see what learning challenge could be aided by that,
> or why live lurking is superior to studying the logs which already are
> available.

As an op in #ubuntu-women I have found having some of our ops spending
time in #ubuntu-ops very valuable. We are aware in real time and in a
workflow that is useful to us about attacks hitting other channels and
users who have been causing trouble across the namespace (IRC is in
our workflow, it's unreasonable to take the time to read logs every
hour they're posted, and frequently that's too late for a fast-moving
troublesome user anyway). Our channel may be a particularly special
case since we are frequently a target, but I can certainly see how
this would be helpful to others, especially those who run loco
channels and the like who may be next in line to deal with users once
they can no longer get support in #ubuntu due to poor behavior.

-- 
Elizabeth Krumbach // Lyz // pleia2
http://www.princessleia.com