[ubuntu-in] Help for Ticketing System

[Niam Computech]

On 7/6/2012 12:37 PM, 0oo_Neo_oo0 I m W0T I m wrote:
> For that I am searching opensource solution. At present I've tried with
> OTRS and VTIGER but there i need to change so many thing in front end.
>
> Here I am talking about approx 60 users, 2 Zone, 4 Team, 4 team leaders,
> and other then that field engineers who get calls from office or Team
> leaders.

OSTicket (http://osticket.com) is the best available open source 
ticketing system. We have been running it successfully at 
http://customercare.niamcomputech.com for lats 2 years without any problem.