New Page in Ubuntu Help on How to Quit A Hung Application

Gunnar Hjalmarsson gunnarhj at ubuntu.com
Sat Jun 22 23:00:46 UTC 2019


Hi Vincent,

Thanks for your suggestion.

On 2019-06-15 19:33, Vincent Alexander wrote:
> Dear Ubuntu Documentation Team,
> 
> I think that it would be a good idea to add a new page to the Ubuntu
> Desktop Documentation, possibly under the "Tips & Tricks" section,
> detailing how to quit a hung or frozen application. I am aware that
> the manual for the System Monitor already details how to do this...
> but I don't think that a new user may even know that the System
> Monitor application exists - much less that it is the proper tool for
> the job they want to do (quit a frozen or hung application).

Hmm.. For me, when an application hangs, the whole desktop usually 
freezes. In those cases it's not possible to just kill the process.

> This new page could be titled "Quitting a hung or frozen application"
> and contain a link to the proper help page under System Monitor.
> Sample text could be something like this: "On the rare occasion that
> an application on your Ubuntu system becomes hung or frozen, you may
> need to force it to quit. The 'System Monitor' (this text would be a
> link to the help page for System Monitor) application may be used to
> quit applications that have become unresponsive and thus cannot be
> closed using the usual method."

Nowadays, when the Ubuntu desktop uses the GNOME shell, most of Ubuntu 
Help actually consists of the upstream GNOME Help. More specifically 
Ubuntu Help is made up of these three packages:

- gnome-user-docs
- gnome-getting-started-docs
- ubuntu-docs

The latter, which the Ubuntu documentation team maintains, can be seen 
as a 'plugin' which adds some pages and replaces a few gnome-user-docs 
pages to make them fit Ubuntu better. The "Tips & tricks" section is 
100% from gnome-user-docs.

So I would suggest that you post your idea to the gnome-user-docs 
maintainers:

https://gitlab.gnome.org/GNOME/gnome-user-docs/issues

-- 
Gunnar Hjalmarsson
https://launchpad.net/~gunnarhj



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