[Ubuntu-phone] Helping new ubuntu phone users

Nicholas Skaggs nicholas.skaggs at canonical.com
Thu Feb 5 15:26:43 UTC 2015


Responding to the comments. Thanks everyone for your ideas and content. 
Keep it coming!

On 02/04/2015 08:18 PM, Selene Scriven wrote:
> How much depth are you going for in this app?
Selene, we agree that this needs to cover the core features, and ideally 
the first week hazards a user may run into. The intro is neat, but 
leaves the user without much to go on after it completes. It makes sense 
to focus on the low hanging fruits at first without feeling the need to 
provide official answers to esoteric questions. Your thoughts on 
offline/online also mirror ours which is why the app at first will be 
offline only to ensure it always works. We also plan to mirror the help 
online.

On 02/05/2015 04:26 AM, Tingting Zhao wrote:
> A great idea and I'm very happy to help. After conducting many 
> research with our users, I think I have some knowledge of what the 
> main things should be included : )
Tingting, I agree you have some insights that would be very useful. 
Please do share anything you feel would be important to make sure we 
include.


On 02/05/2015 04:29 AM, Sid Payton wrote:
>
> Great idea.
> May I also ask questions I can not answer myself but I find be needed 
> to answered to new users?
>
Sid, Of course you may! Feel free to contribute questions, answers or 
any combination of the above.






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