Help

[Tom Davies]

Hi again! :)
The straight-forwards answer is that you don't need a new hard-drive!!  or
at least it's extremely unlikely to be that severe a problem!

A few questions to try to figure out what resources you have that can help
fix it ...
1.  How did you install the 1404?  Did you use a Dvd or Usb stick?

2.  Do you have a cd/dvd or usb-stick of the 12.04 that is easy to find?

3.  do you have access to another computer?  If so what is it running?
Windows, Mac, Android or what?

4.  do you have a Cd/dvd or usb of any other distro such as Mageia, Fedora,
openSuSE, Redhat, CentOS, LinuxMint any other one?


My first thought is to boot-up a "LiveCd"/dvd or Usb of anything to "try
without installing" so that you can have a look at what's on your
hard-drive and see if everything is still there.  Chances are very high
that everything IS still there but just hiding a bit.
https://help.ubuntu.com/community/LiveCD

If you don't already have a Dvd/Cd or usb-stick of 14.04 or 12.04 then we
can help you make one by using the community documentation page i just gave
a link to.

Regards from
Tom :)



On 14 October 2014 09:57, Tom Davies <tomcecf at gmail.com> wrote:

> Hi :)
> You can write directly into the email instead of having to write a
> separate document and then attaching the document.  I am going to paste the
> contents of the attachment directly into this email to make it easier for
> everyone else.
> Regards from
> Tom :)
>
> "
>
> Dear More knowledgeable,
>
> I have been using Ubuntu for more than a year or so and everything was OK
> while I used
>
> V12.04Lts. After deciding to upgrade to V14.04Lts I can get to the
> password screen but after
>
> entering password all I am left with is the wallpaper.
>
> I have found the way to get to GRUB and tried all the different kernels—no
> go.
>
> I do not know how to write commands or crash reports.
>
> Trying to understand the forums is a headache.
>
>
>  My system is a All-in-one HP Touchsmart 310 PC, 4GB ram, 1 TB HHD.
>
>
>  The earlier version of Ubuntu was installed on a new hard disc and had
> nothing to do with
>
> `Windows'. Under settings, the display was detected as a laptop. Could
> this have something to do with the problem?.
>
> I have also tried Ubuntu boot repair—No go.
>
> Do I have to throw away the hard disc and start again from scratch. Can
> you please help.
>
>
>  Regards, E.Roberts.
> "
>
>
> On 14 October 2014 00:42, EDWARD ROBERTS <e.roberts321 at btinternet.com>
> wrote:
>
>>
>>
>> --
>> ubuntu-doc mailing list
>> ubuntu-doc at lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
>>
>>
>
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