Evaluating Mozilla's SUMO for help.ubuntu.com

Michael Hall mhall119 at ubuntu.com
Sun Feb 5 23:28:23 UTC 2012

I have been asked to look at Mozilla SUMO, the code behind
support.mozilla.org, with an eye towards using it to power
help.ubuntu.com.  Attached is a report[1] looking at it's features and
technology.  You can also play with a test instance I setup at

Please let me know what your thoughts are this idea.

[1] My previous email was rejected by the list moderator for being too
large, please email me to get the report itself.

Michael Hall
mhall119 at ubuntu.com

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