rough draft of gnome-display-properties

[Dougie Richardson]

Hi Phil, I _think_ that's what I suggested to Vikram.

2009/9/12 Phil Bull <philbull at gmail.com>:
> Hi Dougie,
>
> On Sat, 2009-09-12 at 18:08 +0100, Dougie Richardson wrote:
>> How do we know?
>>
>> Have we studied what users are looking for?
>
> No, we haven't, but the rest of the technical writing industry have!
> There are lots of books and articles on usability and technical writing
> which discuss this, e.g. [1] [2].
>
> Of course, some users are after conceptual information and detailed
> discussion, but those users will be in the minority when it comes to our
> target audience (which I think of as "non-technical computer users").
> I'm thinking about people who want to use their computer to do
> something, not people who want to understand how the computer works.
>
> What I'm saying is that we should concentrate on the people who are
> looking for quick, to-the-point help, since they probably make up most
> of our audience.
>
> Thanks,
>
> Phil
>
> [1] - http://tinyurl.com/oeaxpe pg 59, sect "Implications of the
> Performance Impasse"
> [2] - http://portal.acm.org/citation.cfm?id=10563.10571
>
> --
> Phil Bull
> https://launchpad.net/people/philbull
>
>



-- 
Regards,

Dougie Richardson
http://www.lynxworks.eu/
dougierichardson at ubuntu.com