Help topics vs. help triggers

Matthew Paul Thomas mpt at myrealbox.com
Mon Jun 9 20:40:32 UTC 2008


Rohan Kapoor wrote on 08/06/08 02:18:
> 
> It sounds good, we should work on it. However, this may take a while
> due to the high volume of troubleshooting topics.

They don't need to be written up all at once. :-)

> Maybe a FACs section instead?
>...

That would have most of the same problem as a "Troubleshooting" section:
most people experiencing a particular problem wouldn't know whether that
problem was frequently experienced by other people. Better to organize
pages by topic.

Cheers
-- 
Matthew Paul Thomas
http://mpt.net.nz/




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