How to write procedures in help pages
vperetokin at gmail.com
Tue Nov 20 19:30:26 UTC 2007
Thanks a ton, this is very useful.
On Nov 19, 2007 11:48 PM, Matthew Paul Thomas <mpt at myrealbox.com> wrote:
> There's another interesting article in UXmatters about writing help.
> * People don't go to help unless they're stuck, and they leave ASAP.
> * When writing an instruction, make the first words the vital ones.
> * Consider situations that might prevent instructions from working.
> * Collapse instructions for simple steps (like opening a program).
> * Consider one-page overviews of "What you can do with X".
> Matthew Paul Thomas
> ubuntu-doc mailing list
> ubuntu-doc at lists.ubuntu.com
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