From the docteam meeting

[Matthew Paul Thomas]

On Jul 25, 2006, at 2:07 AM, Andreas Lloyd wrote:
>
> Matthew Paul Thomas wrote:
>>
>> To abolish the "Online Documentation" menu item, I've reported a bug
>> on linking from Yelp search results to help.ubuntu.com search 
>> results. <http://bugzilla.gnome.org/show_bug.cgi?id=344843> Once 
>> that's implemented, the separate menu item will no longer be 
>> necessary (and we'll start getting constant feedback, from search 
>> logs, of what is missing or unfindable in our help).
>
> Yes! Brilliant! Have you had any response from the Yelp developers? As
> far I can tell, they are Don Scorgie and Brent Smith. Don, I think, 
> has been known to read this list from time to time.

Don has been doing brilliant, and even more important, work on fixing 
Yelp's search function, and I haven't dared distract him. :-)
<http://bugzilla.gnome.org/show_bug.cgi?id=341434>
<http://bugzilla.gnome.org/show_bug.cgi?id=341800>
<http://bugzilla.gnome.org/show_bug.cgi?id=341797>

Now that those are fixed, bug 344843 is #1 on my wishlist.

>> To abolish the "Ubuntu Book Excerpt" menu item, I plan to:
>> 1.  incorporate, into the help, anything from the book chapters that
>>     is useful to someone already running Ubuntu

(By "book chapters" I meant "book excerpt".)

>> 2.  add a link to the book from a "Getting more help" page

(And by "link to the book", I meant "link to buy the book". Gah.)

>> 3.  report a bug about the book files being obsolete.
>
> Sounds good. I don't have a copy of the book, but I'd definitely like 
> to help with that.

The undiscoverability of our shipped help strikes again. :-P

> ...
> I think the webpage is organized for a different purpose. When I open
> the page I can only see "Free Support", "help.ubuntu.com" and "IRC
> (Chat)" without scrolling. I'd like to have the 4 most used options 
> even more obvious. Having the further links as hyperlinks, requiring 
> further navigation makes it slightly more difficult to find the right 
> option. Maybe it's a question of reorganizing that page so that it 
> contains big buttons for each of the relevant options so as to make it 
> easier for the user to recognize.
> ...

Yes, maybe someone can start a redesign of that page on 
wiki.ubuntu.com, and once it's done we can send the wiki markup (and 
any images) to Matt Nuzum for replacing the current page on ubuntu.com. 
Any volunteers?

-- 
Matthew Paul Thomas
http://mpt.net.nz/