TopicBasedHelp - index page

[Matthew East]

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Hi,

* Matthew Paul Thomas:
> Though I promoted the idea of "Common questions" on the front page, at 
> this stage I think our help might not be deep enough for such a section 
> to be useful. Almost everything useful will be two clicks from the 
> front page already.

I'm not so sure - I think that we ought to accept the fact that our
categories are never going to be so powerful and so watertight that
everyone will see the way to the question immediately. Having some of
the common questions (sudo, restricted formats, activating composite
managers, whatever) on the front page might help avoid those impatient
people going off to irc.

>> Having the 'Can't find the answer?' link on the Help Topics page means
>> that a user would have to remember to return there to get more help.
>> Having this link at the bottom of every topic page might make it
>> easier for the user.

I don't think this is a problem - there is a big fat button which
enables them to go back to the Topics page. And it's kind of intuitive
to have information about support resource on the front page, I think.

> That's an interesting idea. While I was reporting more bugs about the 
> search function a couple of days ago, it occurred to me that the text 
> at the end of the search results ("Repeat your search...") could be a 
> bulleted list with two items, the other one being to alternative 
> sources of help.

I like that idea too.

Matt
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