I'll lend a hand...

[Matthew Thomas]

David Ottina wrote:
>...
> I've been on Ubuntu for about a month now and would like to give
> something back.

Thanks!

>...
> But before I do, I was wondering if there is a more detailed description
> of the Ubuntu end-users. User profiles, roles, personas

I wrote some use cases for the Ubuntu Help specification
<http://udu.wiki.ubuntu.com/HelpfulHelp#head-f2940312c2972b8214f4f3152e7d8e38a4f1dac0>.
They're from my own imagination, not from any market research, but they
might be useful as a starting point.

>                                                         or anything that
> talks about what sort of goals, skills, usage patterns and backgrounds
> users may have.
>...

<http://udu.wiki.ubuntu.com/HelpfulHelp#head-3c25bdfc7f57ac1ab750b2db298e2b75ed82ed91>

Cheers
-- 
Matthew Thomas
http://mpt.net.nz/