Hello  I have done a web interface in php starting from where DDTS (defects) are sent by mail to the DDTS server; runs well in our intranet (can send screenshots if you are interested)  is fast, simple and can be organized on mysql tables (mine is not) if the products are changing a lot.  there are lots of DDTS applications (servers) including Open Source ones to be used a Depot for defects.  all this is done considering that the user that submits a bug knows a bit more the architecture of the OS, the product or application or where to file the bug in. Pro: the loading of developers is much reduced and creates better workflow. Contra: lots of users don't know how/where to file the bug. In case a "unified" bug report interface shall be implemented I consider the followings as pro: bugs flooding (can be seen as contra) contra: - a dedicated person should read all bugs and file them per product/application - lots of duplicates - not necessary bugs reported    happy to participate in this domain as I think has one of the most importance. Best Regards Sebastian Ivan Comunitatea Ubuntu Romania <a href="http://www.ubuntu.ro">www.ubuntu.ro</a>   <div>On 3/5/06, <a href="mailto:ubuntu-devel-request@lists.ubuntu.com">ubuntu-devel-request@lists.ubuntu.com</a> <<a href="mailto:ubuntu-devel-request@lists.ubuntu.com"> ubuntu-devel-request@lists.ubuntu.com</a>> wrote:<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Send ubuntu-devel mailing list submissions to         <a href="mailto:ubuntu-devel@lists.ubuntu.com">ubuntu-devel@lists.ubuntu.com</a> To subscribe or unsubscribe via the World Wide Web, visit         <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel"> https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel</a> or, via email, send a message with subject or body 'help' to         <a href="mailto:ubuntu-devel-request@lists.ubuntu.com">ubuntu-devel-request@lists.ubuntu.com </a> You can reach the person managing the list at         <a href="mailto:ubuntu-devel-owner@lists.ubuntu.com">ubuntu-devel-owner@lists.ubuntu.com</a> When replying, please edit your Subject line so it is more specific than "Re: Contents of ubuntu-devel digest..." Today's Topics:    1. Easy to submit bugs (Lean Fuglsang) ---------------------------------------------------------------------- Message: 1 Date: Sat, 04 Mar 2006 13:39:16 +0100 From: Lean Fuglsang <<a href="mailto:lean-gmane@omnia.dk">lean-gmane@omnia.dk</a>> Subject: Easy to submit bugs To: <a href="mailto:ubuntu-devel@lists.ubuntu.com"> ubuntu-devel@lists.ubuntu.com</a> Message-ID: <<a href="mailto:pan.2006.03.04.12.39.16.228546@omnia.dk">pan.2006.03.04.12.39.16.228546@omnia.dk</a>> Content-Type: text/plain; charset=ISO-8859-1 Hello, I think it should be very easy to submit bugs. At the moment people have to make a lot of decisions, is the bug already submitted, what module is the bug in. For new users this is very frustrating, and the bug may never be submitted. Instead I propose a layered system, where new users can just write what bug they have found - no strings attached. When the bug is filed, we should have a good interface for bug-categorisers, that look at new bugs, they search for duplicates, and make sure that new information is added to real bugs. This way we can be sure that some otherwise unknown bugs sees the light, and that we have an overview of how serious a current bug is. That is how many people it is affecting. Thoughts? Lean Fuglsang ------------------------------ -- ubuntu-devel mailing list <a href="mailto:ubuntu-devel@lists.ubuntu.com">ubuntu-devel@lists.ubuntu.com</a> <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel"> https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel</a> End of ubuntu-devel Digest, Vol 19, Issue 13 ******************************************** </blockquote></div>