[Ubuntu-phone] Policy: filing bugs against Ubuntu packages instead of upstream projects

[Ursula Junque]

On Wed, Nov 27, 2013 at 5:50 PM, Sergio Schvezov <
sergio.schvezov at canonical.com> wrote:

> Totally out of thread, but
>
> http://summit.ubuntu.com/uds-1308/meeting/21840/community-1308-quality-reporting-bugs/
> with
>
> https://blueprints.launchpad.net/ubuntu/+spec/community-1308-quality-reporting-bugs
>
> and then
>
> http://summit.ubuntu.com/uds-1308/meeting/21857/foundations-1308-click-error-reporting/
> with
>
> https://blueprints.launchpad.net/ubuntu/+spec/foundations-1308-click-error-reporting
>


Summarized context (from #ubuntu-touch today):

<Ursinha> mhall119, hey :) how should one report bugs on click packages? I
believe ubuntu-bug doesn't work for them?
<mhall119> Ursinha: I believe you're right, beuno do you know of a way?
<Ursinha> I've been filing bugs against ubuntu-app-clock and I wasn't sure
how to proceed, as there's an ubuntu package but no published packages in
launchpad
<sergiusens> Ursinha, the strategy for clicks was to use the store
<Ursinha> sergiusens, on the phone? how do I do that?
<sergiusens> Ursinha, it's not implemented yet
<Ursinha> sergiusens, in the meantime, how's one supposed to file bugs?
<sergiusens> Ursinha,
http://summit.ubuntu.com/uds-1308/meeting/21840/community-1308-quality-reporting-bugs/
<mhall119> you have to manually file bugs still, not using ubuntu-bug

So, if a bug is on a click package: report it in LP upstream.

Do we all agree on that?


>
> Cheers
> Sergio
>
>
>
> On Wed, Nov 27, 2013 at 3:06 PM, Ursula Junque <ursinha at ursinha.net>wrote:
>
>>
>> On Wed, Nov 27, 2013 at 7:33 AM, Michał Sawicz <
>> michal.sawicz at canonical.com> wrote:
>>
>>> On 26.11.2013 02:44, Ursula Junque wrote:
>>>
>>>> If upstreams don't oppose to that, bugs should only be filed against
>>>> Ubuntu packages, discouraging the direct upstream reporting. Once we
>>>> have an agreement, we need to document this to prevent all the confusion
>>>> to happen again, and then discuss what to do with the previously
>>>> reported bugs. Oliver (ogra) said there was an email some time ago to
>>>> direct people to file bugs only against Ubuntu packages but no one seems
>>>> to find it, feel free to point that out if you think that's relevant.
>>>>
>>>
>>> I just tried to file a bug against Ubuntu (unity8)¹, unfortunately I
>>> can't set the status to 'Triaged', or decide the importance. So, well... I
>>> can't triage Ubuntu (unity8) bugs.
>>>
>>
>> According to ogra this can be solved by adding your team to the
>> bugcontrol team. There's a policy in place that allows teams to be added to
>> the bugsquad one, if they're upstreams. Ogra, please enlighten us. :)
>>
>>
>>>
>>> AFAICT, we also don't get notified about new Ubuntu (unity8) bugs, even
>>> though I added a subscription for my team².
>>>
>>
>>
>> I'm the only person subscribed to the ~touch-packages team and I get ALL
>> EMAILS (it's a lot!). Maybe check the unity8 team email's settings to see
>> if you are set to receive emails or if that's disabled for you (AFAIK being
>> subscribed != receiving emails).
>>
>>
>>
>>> Not exactly sure why that is, but the project has Maintainer: Ubuntu
>>> Developers³, which actually doesn't exist...⁴
>>>
>>
>> This I'll have to check, I don't know why is that.
>>
>>
>>>
>>> All in all, if all of us need to get added to some global Ubuntu team to
>>> be able to triage Ubuntu (*) bugs for their projects, that's not ideal...
>>> Current state doesn't work for us either...
>>>
>>
>> I believe that being added to the bugsquad team will only give you
>> permissions to triage Ubuntu bugs. Not sure if that's a problem for our
>> upstreams, is it?
>>
>>
>>>
>>> ¹ https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1255452
>>> ² https://bugs.launchpad.net/ubuntu/+source/unity8/+subscriptions
>>> ³ https://launchpad.net/ubuntu/+source/unity8
>>> ⁴ https://launchpad.net/~ubuntu-devel-discuss-lists
>>>
>>> --
>>> Michał (Saviq) Sawicz <michal.sawicz at canonical.com>
>>> Canonical Services Ltd.
>>>
>>
>>
>>
>> --
>> Ursinha (Ursula Junque)
>> ursinha at ursinha.net
>> ursinha at ubuntu.com
>> --
>> Ubuntu - I am because we are
>> --
>> Linux user #289453 - Ubuntu user #31144
>>
>> --
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>>
>>
>


-- 
Ursinha (Ursula Junque)
ursinha at ursinha.net
ursinha at ubuntu.com
--
Ubuntu - I am because we are
--
Linux user #289453 - Ubuntu user #31144
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