User Advocacy in Ubuntu

Benjamin Kerensa bkerensa at
Tue Dec 17 20:23:32 UTC 2013

Hello All,

I think it might be good to consider forming a User Advocacy Team in Ubuntu
with the goal of identifying issues impacting our users that need
escalation to product management and developers for resolution. Currently
we work on roadmaps that are best guesses at what our users want to see but
I think establishing a User Advocacy Team to analyze feedback from users
via a variety of data sources (Social Media, Forums, Planet, IRC etc) and
also building a feedback utility into Ubuntu would be a win for our users.

I'm hoping to solicit feedback on this proposal and the idea of having a
feedback tool built into Ubuntu.

Examples of other User Advocacy Teams:


Benjamin Kerensa
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