Best practice for reporting bugs

Matt Zimmerman mdz at ubuntu.com
Wed Mar 25 19:31:29 GMT 2009


On Wed, Mar 25, 2009 at 08:12:46PM +0100, Reinhard Tartler wrote:
> Matt Zimmerman <mdz at canonical.com> writes:
> 
> > 2. The "Help" menu in many applications includes an entry "Report a
> > problem..." which will invoke Apport manually.
> 
> Besides the issues that Lars noted, I find it a bit uncomfortable that I
> as user cannot easily review what exact "extra information is added to
> the bug report".
> 
> Perhaps apport could display asyncronously while preparing the
> information what it actually collects and present that to the users in
> addition to the browser window?

Apport already presents this information to the user and asks for
confirmation before sending it to Launchpad.  See the attached screenshot.

-- 
 - mdz
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